Open cluster marker add false marker when changing position to new a new cluster

We are developing this application where various companies are located in the world map, and each machine present is a marker, so in the companies where there are more machines a cluster is created. But there is a bug when we open a cluster and change location in the new location the old markers remain and in case they are more than they merge into wrong cluster.


Attachment: video_53ca705e.zip

4 Replies

IR Indumathi Ravi Syncfusion Team September 7, 2022 05:25 PM UTC

Dear Customer,


Thank you for contacting Syncfusion support.


When we analyzed the provided scenario, old markers are removed and new markers are added properly in the clusters. The position of the cluster is changed when expanding the cluster and updating the marker. It is not reproduced when cluster is in closed state. However, we will analyze this and update you with further details on September 9, 2022. Please find the sample and video in which we tried to reproduce the reported scenario below.

 

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/MarkerCluster-680137855

Videohttps://www.syncfusion.com/downloads/support/directtrac/general/ze/markercluster-3159731


If you are still facing the reported scenario, please modify the above sample to reproduce the cluster update issue and share the same to us. It will be helpful for us to analyze and assist you further.


Regards,

Indumathi R.



UN Unknown September 8, 2022 07:06 AM UTC

Thank you for your response. I changed a function on the code you gave me, and I noticed that it does the same thing I wanted to describe to you, I also attach the modified file and a video of what happens. The problem is with ZoomToPosition function.


Attachment: MarkerCluster_a3d3281.zip



IR Indumathi Ravi Syncfusion Team September 9, 2022 03:52 PM UTC

Dear Customer,


Thank you for the update.


We are able to reproduce the reported issue as in the provided video. We have considered this as a defect and logged a defect report for the same. However, we will include the fix for the reported issue in our 2022 Volume 3 release which is expected to be available by the end of September 2022. Please find the feedback link below to keep track of the reported issue.


https://www.syncfusion.com/feedback/37645


Regards,

Indumathi R.



IR Indumathi Ravi Syncfusion Team September 30, 2022 12:14 PM UTC

Dear Customer,


We have resolved the reported issue - “The cluster position is not proper when the cluster is expanded and with the ZoomToCoordinates method” and it is included in our Essential Studio 2022 Volume 3 release v20.3.0.47 which is rolled out and is available for download under the following link.


Essential Studio 2022 Volume 3 Main Release v20.3.0.47 is available for download | Announcements Forums | Syncfusion


We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

 

Regards,

Indumathi R.


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