Simple Dropdown List Won't Stay Open Inside TreeGrid

[Andrew Herrick]

See attached Repo. When opening a Dropdown inside of the Treegrid Template it won't stay open.

https://github.com/aherrick/SyncfusionGridDropDownIssue

Attachment: SyncfusionGridDropDownIssue_afc5bb75.zip

[Pon Selva Jeganathan]

Hi Andrew,

Thanks for contacting syncfusion forum.

We are able to replicate the issue at our end. We are working on this query with high priority. We need time to validate the issue. So, we will update further details on or before 30^th August 2022. Until then we value your patience. In the meanwhile, we will contact if any details are required.

Regards,
Pon selva

[Andrew Herrick]

Hello - thanks for the update. While you work on a fix, do you have any kind of work around you can recommend?

[Pon Selva Jeganathan]

Hi Andrew,

Thanks for your patience.

On further validation, we have considered the reported issue (“Simple Dropdown List Won't Stay Open Inside TreeGrid ”) as a bug. Thank you for taking the time to report this issue and helping us improve our product. At Syncfusion, we are committed to fixing all validated defects (subject to technological feasibility and Product Development Life Cycle) and will include the fix in our upcoming patch release which is expected to be rolled out on 21^st September 2022. Until then we appreciate your patience.

You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link. 

https://www.syncfusion.com/feedback/37411/simple-dropdown-list-wont-stay-open-inside-treegrid

Note: To view the above feedback, kindly login into your account. 

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

Regards,
Pon selva

If this post is helpful, please consider Accepting it as the solution so that other members can locate it more quickly.

[Pon Selva Jeganathan]

Hi Andrew,

Sorry for the inconvenience caused.  

We have internally fixed the below issue “Simple Dropdown List Won't Stay Open Inside TreeGrid”. The fix for these issues has not yet been released. It will be included in our first weekly patch release after Volume 3 release.

Until then we value your patience.

Regards, 

Pon selva  

[Pon Selva Jeganathan]

Hi Andrew,

We appreciate your patience.   

We are glad to announce that fix for the issue “Simple Dropdown List Won't Stay Open Inside TreeGrid ”
has been rolled out in our patch release. We request you to update to our latest version " 20.3.48" to resolve the issue. 

Please refer to the below release notes:

https://blazor.syncfusion.com/documentation/release-notes/20.3.48?type=all#tree-grid

Kindly get back to us for further assistance.

Regards,

Pon selva

[Andrew Herrick]

Hello - I'm still seeing this issue even on the latest version (20.3.0.50)

Can you provide a sample Repo showing this issue fixed?

[Pon Selva Jeganathan]

Hi Andrew,

Thanks for the update.

Query: Can you provide a sample Repo showing this issue fixed?

We checked your issue by preparing a sample with latest version(20.3.50), but we were unable to replicate the issue at our end. We suspect that there may be conflict in version upgrading. So, we request you to clear cache and check the issue again. Also confirm whether the issue still reproduce in incognito/private window. 

Please refer to the below sample,

https://www.syncfusion.com/downloads/support/directtrac/general/ze/SyncfusionGridDropDown-589236130

Please refer to the below screenshot,

If you still facing issue after trying the above method, please provide the following information

1. Confirm whether you are using the latest syncfusion script and CSS files in your application.
2. Replication steps of the issue
3. Video demo of the issue and share the stacktrace details (if face any)
4. Try to replicate the issue in our shared sample or share the issue reproducible sample.

The requested information will be helpful to proceed further

Regards,
Pon selva