Hi Anthony,
We are cross checked your reported issue. Document contains “Group-Shape”. Currently, document editor doesn’t provide support for group-shapes. We already logged the feature request for this. We don’t have any immediate plans to implement this feature.
You can track the status of feature from the below link:
https://www.syncfusion.com/feedback/6049/add-support-for-group-shapes-in-documenteditor
We will update the status of the feedback link once it is taken for implementation. We will update you once feature implemented. We appreciate your patience.
Regards,
Dhanush Sekar