One weird error related to contextmenu

Hello Syncfusion Team,
I'm using the Grid component, but when I use the context menu feature, it has one weird error. (When I don't use the context menu, this issue also doesn't appear).

It appears after reloading the page 2-3 times. I can't reproduce this issue.

Please view the image and video below to see the error.


Video: https://www.loom.com/share/3e23572ccbbf4bb18b4ab843733d50dc

I know it's a bit hard to fix when it can't be reproduced, but do you know how to identify this?
Thanks so much.



4 Replies

PS Pavithra Subramaniyam Syncfusion Team August 12, 2022 03:10 PM UTC

Hi Ton That Hung,


Thanks for contacting Syncfusion support.


For validating the issue at our end, we need some more information that will help us to provide a better solution as early as possible.


  1. Share the full Grid code example
  2. Share the “package.json” file
  3. If you are using a different Syncfusion package version, then we suggest setting same latest versions for all the packages (*), deleting the “@syncfusion” folder and “package.lock.json” file and reinstalling the package and checking whether the issue occurs again


Regards,

Pavithra S



TT Ton That Hung August 12, 2022 04:35 PM UTC

Hi Pavithra Subramaniyam,

Here is my example: https://stackblitz.com/edit/react-ejk7mx-jpbfmq?file=index.js,data.js

And "package.json" file:


Note: this issue only appears in the production environment. And this appears after reloading the page 2-3 times.

Thanks so much.




TT Ton That Hung August 13, 2022 08:53 AM UTC

Hi Pavithra Subramaniyam,

I think I have fixed this error. 

It's not related to GridComponent but to react rendering error. 

Thank you for your support.



PS Pavithra Subramaniyam Syncfusion Team August 15, 2022 11:56 AM UTC

Hi Ton That Hung,


We are happy to hear that you have resolved the issue. Please get back to us if you need further assistance in Grid Component.


Regards,

Pavithra S


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