After loading the DocumentEditor mouse clicks for other 3rd party software no longer receive the click event

I'm trying out your documentEditor, I have a form where upon selection I load a popup dialog that contains your document editor.  when I close the popup I am calling this.container.documentEditor.destroy() and this.container.destroy, where this.container is

  @ViewChild('documenteditor_default')

  public container: DocumentEditorContainerComponent;


upon destroying the popup a control on my main page (a popup menu) no longer receives mouse clicks.  If I do everything the same but do NOT load your documentEditor pieces the menu works as expected.  It seems that something is hanging around 'stealing' the mouse clicks even though I called destroy on the container.

is there another way / or more that needs to be done - when destroying the editor?


1 Reply

AE Ajithamarlin Edward Syncfusion Team August 1, 2022 06:53 AM UTC

HI steve,


Can you please share us a simple sample project to replicate the reported issue with a video illustration, it may help us to validate further and provide the appropriate solution at earliest.


Regards,

Ajithamarlin E


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