High resolution image converted PDF not loading IIS

Hi Team,

We are facing an issue when we upload image converted pdf not loading in IIS. Hence other all PDF files are being loaded properly. 


Regards,

Manimaran.D


5 Replies

VV Visvesvar Venkatesan Syncfusion Team July 13, 2022 05:07 PM UTC

Hi Manimaran,


Can you kindly provide the PDF in which issue occurs. So that we can validate from our side and proceed further.


Regards,

Visvesvar K V



MA Manimaran July 22, 2022 04:37 AM UTC

Hi Visvesvar,


i am getting white blank page issue while loading in IIS. images converted PDF file are mostly getting this type of error.


Regards,

Manimaran.D


Attachment: Data_55077904.zip


VV Visvesvar Venkatesan Syncfusion Team July 22, 2022 12:03 PM UTC

Hi Manimaran,


We were unable to reproduce the reported issue with the provided details. We have shared the sample in which we have tried to reproduce the issue in the below link,

https://www.syncfusion.com/downloads/support/directtrac/general/ze/MVC_PDF_load_sample-1691137992.zip

We have also attached screen shot of PDF loading in IIS.




Kindly try this and revert to us with modified sample, code snippet, replication procedure and more details about the reported issue if you have any concerns. This will be helpful for us to analyze further and provide the details.


Regards,

Visvesvar K V



MA Manimaran August 24, 2022 08:05 AM UTC

Hi Team,


again i have received same loading issue, could you please check and confirm. i am not able to upload attachment max size 30mb but my input file 38mb how to upload for you reference please advice. i have attached screenshot please refer.


Regards,

Manimaran


Attachment: Capture_ca87bb54.zip


VV Visvesvar Venkatesan Syncfusion Team August 25, 2022 11:59 AM UTC

Hi Manimaran,


If you are unable to upload more than 30mb, You can share the PDF file in any shared drives (OneDrive, Google Drive, etc.) and share us the link. This will be helpful for us to analyze further.


Regards,

Visvesvar K V


Loader.
Up arrow icon