Insert Footnote error

[Kyung-hyun Roh]

This is a bug when clicking on footnotes.

If you click the toolbar button, a script error occurs and arrow keys are not input afterwards.

If you enter a key other than the direction key, the footnote is created only then.

editor.js:18004 Uncaught TypeError: Cannot read properties of undefined (reading 'childWidgets')

[Ajithamarlin Edward]

Hi Kyung,

We tried to reproduce the reported issue at our end by using provided document in latest version 20.2.36, But we couldn’t.

1.     We suspect that you were using lower version of Document editor. Please share your document editor version details.

2.      If you were using lower version, please upgrade your server side and client-side package to latest version (v20.2.36) to resolve the issue.

Available for download under the following link

https://www.syncfusion.com/forums/175975/essential-studio-2022-volume-2-main-release-v20-2-0-36-is-available-for-download

Please upgrade your document editor client side and server-side packages to latest version to resolve this issue.

If you are still facing the issue, please share the document with video illustration of the reported issue. that will be helpful for us proceed further.

Regards,

Ajithamarlin E