Multiple indexes of the overall summary columns in waterfall charts show 0

[Yvonne]

Hi Syncfusion Team,

I working with the waterfall chart.  I have a requirement of creating multiple sumIndexes in a waterfall chart diagram. But the summary bar will getting 0 as the result. How can I solve this problem?

Here is the example:

Thank you.

[Durga Gopalakrishnan]

Hi Loh,

Greetings from Syncfusion.

We are validating your reported scenario. We will update the status within two business days(14^th June 2022). We appreciate your patience until then.

Regards,

Durga Gopalakrishnan.

[Durga Gopalakrishnan]

Hi Loh,

 

Thanks for being patience. We have ensured your reported scenario in latest version 20.1.59; waterfall chart is rendered properly with multiple sum indexes. We have attached the tested sample and screenshot for your reference.  

 

Sample : https://stackblitz.com/edit/react-mgdrfi

We request you to share the following information which will be helpful for further analysis and provide you the solution.

• Try to reproduce the reported scenario in already shared sample.
• Share the details if you have done any other customization in your sample.
• Share your datasource file.
• Share your package version.

Please revert us if you have any concerns.

 

Regards,

Durga Gopalakrishnan.

[Yvonne]

I just notice that the intermediateSumIndexes must be removed when need to have multiple sumIndexes. Sorry for wasting your time and thank you for solving my problem!

[Yvonne]

But why the sum amount is so strange? The waterfall chart is correct, but the amount that shown is incorrect.

[Durga Gopalakrishnan]

Hi Loh,

 

We have used textRender event to customize the data label values in sample; now we have removed that event . The calculated values are displayed properly. We have attached modified sample for your reference. 

 

 

Sample : https://stackblitz.com/edit/react-mgdrfi-pgegvx

 

Kindly revert us if you have any concerns.

 

Regards,

Durga Gopalakrishnan.

[Yvonne]

I mean  the Expense amount should be 4030, and the Net Profit amount should be 6351 in this example. But they show the wrong number. How can I get the correct sum amount?

[Durga Gopalakrishnan]

Hi Loh,

 

We have considered your reported scenario as bug and logged a defect report for this issue. This fix will be available in our upcoming weekly patch release which is scheduled to be rolled out on 5^th July 2022. We appreciate your patience until then. You can keep track of the bug from the below feedback link.

 

Feedback Link : https://www.syncfusion.com/feedback/35730/waterfall-chart-sumindex-is-not-proper

 

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

 

Regards,

Durga Gopalakrishnan.

[Durga Gopalakrishnan]

Hi Loh,

Thanks for being patience. We have fixed the reported issue and generated custom package. Please ensure your application with the below package. This fix will be available in our upcoming weekly patch release which is scheduled to be rolled out on 12^th July, 2022. We appreciate your patience until then.

Feedback Link : https://www.syncfusion.com/feedback/35730/waterfall-chart-sumindex-is-not-proper

Please revert us if you have any concerns.

Regards,

Durga Gopalakrishnan.

Attachment: ej2charts_55ebc91b.zip

[Swetha Babu]

Hi Loh,

Thank you for your patience.

We have included the fix for the reported scenario in our weekly patch release(v20.2.38). You can download the package from the following link.

https://www.npmjs.com/~syncfusionorg

Please upgrade the ej2-react-charts package to the latest version to resolve the reported issue. Please get back to us if you need further assistance.

Regards,

Swetha