Comments section sometimes takes two clicks to open it up

[Arthur Butler]

Using your online demo,

1. Show the annotation toolbar
2. Click to show the Comments section on the right
3. Close the annotation toolbar using the X
4. Show the annotation toolbar
5. Click to show the Comments section on the right

Result => nothing happens, you need to click again to show the Comments section

Regards,

Arthur

[Shamini Kiruba Sobers]

Hi Arthur,

We were able to reproduce the issue “Comments section sometimes takes two clicks to open it up”. We will validate it and update further details on June 3, 2022.

Regards,

Shamini

[Shamini Kiruba Sobers]

Hi Arthur,

We regret the delay. We are still analyzing to find the root cause of the issue and we will update further details on June 7, 2022.

Regards,

Shamini

[Shamini Kiruba Sobers]

Hi Arthur,

We have validated the issue “Comment panel is not visible on single click of comment tool at the toolbar” and logged it as a defect. The fix for the issue will be available in our upcoming weekly NuGet release on June 22, 2022. You can track the status of the issue through the following link.

Feedback: https://www.syncfusion.com/feedback/35460/comment-panel-is-not-visible-on-single-click-of-comment-tool-at-the-toolbar

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

Regards,

Shamini

[Visvesvar Venkatesan]

Hi Arthur,

We are glad to announce that our Essential Studio 2022 Volume 2 Main Release V20.2.0.36 is rolled out and is available for download under the following link.

We have fixed the reported issue and it was included in our volume 2 release V20.2.0.36. Kindly upgrade to that version.

https://www.syncfusion.com/forums/175975/essential-studio-2022-volume-2-main-release-v20-2-0-36-is-available-for-download

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Visvesvar K V 

[Arthur Butler]

In v20.2.0.39, the following causes the same issue:

1. Show the annotation toolbar
2. Double click on a shape annotation.  The Comments section on the right is shown
3. Click to the toolbar icon to hide the Comments section on the right

Result => nothing happens

      4. Click the toolbar icon again and the Comments section is closed.

Regards,

Arthur

[Visvesvar Venkatesan]

Hi Arthur,

We were able to reproduce the reported issue  “Click to the toolbar icon to hide the Comments section on the right click nothing happens” and suspect this to be a defect. We will analyze further on this and update you with more details on July 25, 2022.

Regards,

Visvesvar K V

[Visvesvar Venkatesan]

We have confirmed that the reported issue “Unable to close the comment panel opened with double-click” is a defect and logged the defect reported for the same. The fix for the issue will be included in our upcoming weekly NuGet release on Aug 10, 2022. You can track the status using the below feedback link.

https://www.syncfusion.com/feedback/36609/double-click-of-shape-annotation-to-open-the-comment-panel-is-not-close-using

Regards,

Visvesvar K V 

[Visvesvar Venkatesan]

Hi Arthur,

Sorry for the inconvenience. The fix for the reported issue was not included in our latest release. However, it will be included in our upcoming weekly release on Aug 17, 2022.

Regards,

Visvesvar K V 

[Visvesvar Venkatesan]

Hi Arthur,

We have fixed the reported issue and the fix for the reported issue was included in our latest weekly release v20.2.44. Kindly upgrade to that version to get the issue resolved.

 

 

Blazor Sever	https://www.nuget.org/packages/Syncfusion.Blazor.PdfViewerServer.Windows
Blazor Client	https://www.nuget.org/packages/Syncfusion.Blazor.PdfViewer/

 

CDN Links:

https://cdn.syncfusion.com/blazor/20.2.44/styles/bootstrap5.css

https://cdn.syncfusion.com/blazor/20.2.44/syncfusion-blazor-pdfviewer.min.js

 

Regards,

Visvesvar K V