EJ2 Licensing Issue

Hi, we have a community license and have recently ran into the following error banner in our application 

"This application was built using a trial version of Syncfusion Essential Studio...."

Reading this post it states the following:  Note: Only from 2022 Vol 1 v20.1.0.47, license key registration required for Essential JavaScript 2 products. Why am i getting this error as we are using version 19.4.38?

Furthermore if i try and follow the registration steps i get an error on this line

  import { registerLicense } from '@syncfusion/ej2-base';

stating ej2-base has no exported member 'registerLicense'. I am assuming this method is not on the version im using so im kind of stuck as to how to get rid of the message



7 Replies

PS Premkumar Sudalaimuthu Syncfusion Team May 25, 2022 09:21 AM UTC

Hi Brett ,


We are not experiencing the reported issue in the 19.4.38 version. We are experiencing the reported issue when using ej2base in an older version (19.4.38) and ej2 gantt in the most recent version. We request that you update the ej2 base to the most recent version and test it. If you are still experiencing problems, please share your package.json file. It will be helpful for us to provide you with a better solution. We provided a sample with the 19.4.38 version for your reference.


Sample: https://stackblitz.com/edit/angular-kpgm59?file=package.json



Regards,

Premkumar S



BH Brett Hirst May 25, 2022 11:28 PM UTC

Thank you for the reply. We are using the latest version of ej2-charts, that could be the difference. I have updated to the latest version of ej2 base but still experiencing the issue. I will have a play with the sample provided and if no luck i will post our package file thanks.



PS Premkumar Sudalaimuthu Syncfusion Team May 26, 2022 09:17 AM UTC

Hi Brett ,


Please take your time. We will wait for your further update.


Regards,

Premkumar S



NS Naresh Singh August 12, 2022 07:53 AM UTC

Hi Premkumar,


i'm facing same issue regarding this import { registerLicense } from '@syncfusion/ej2-base'.

i'm using syncfusion version19.4.55.


plz help



LA Lokesh Arjunan Syncfusion Team August 15, 2022 05:58 AM UTC

Hi Naresh


Greetings from Syncfusion support.


We have validated your query and only from 2022 Vol 1 v20.1.0.47, license key registration is required. Please upgrade to latest packages to register Syncfusion license. For more information, please refer the below documentation link.


Documentation: https://ej2.syncfusion.com/angular/documentation/licensing/license-key-registration/#register-syncfusion-license-key-in-the-project


Regards,

Lokesh



NK Naveen Kumar Singh March 8, 2024 04:13 PM UTC

i'm facing same issue regarding this import { registerLicense } from '@syncfusion/ej2-base'.

getting this error Module '"@syncfusion/ej2-base"' has no exported member 'registerLicense'.

i'm using syncfusion version

24.2.8

.Image_7073_1709914365527



SJ Sridharan Jayabalan Syncfusion Team March 13, 2024 01:51 PM UTC

Hi Naveen,


We split this forum to new for better follow up. You can track the update of your query by referring the below attached forum link.


Link - License error - from 175241 | Angular - EJ 2 Forums | Syncfusion


Regards,

Sridharan


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