Missing GetDocumentPassword dialog when trying to load a password encrypted PDF document

[Helmut]

Hello,

I have a VB.Net WinForms application. I am hosting the WPF PdfViewerControl in a form. Everything works perfectly.

Now I've built in a feature that I can use to encrypt a PDF document with a password. Also works fine.

However, when I try to load the encrypted document into the PdfViewer using the built-in FileOpen dialog, nothing happens. The expected GetDocumentPassword dialog does not appear and there is no error message either.

I have inserted and checked the corresponding events.

It just doesn't trigger an event when I try to load a password-encrypted PDF document into the PDdfViewer via the built-in FileOpen dialog.

PDF Documents, which are not password encrypteted are loaded and displayed without any problems

Any advice?

May 4, 2022 10:20 AM

[Rajavignesh BalaSankar]

Hi Helmut,

We have received a ticket with a same query under your account. To avoid miscommunications and to have better understanding, we request you to follow up this query with the ticket that you have created.

Please let us know if you have any concern on this.

Regards,

Raja Vignesh.