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Rendering problem with y-axis using Report Viewer

Hi there,


I have created a report with a line chart - made up of three "y values" from a dataset - using the Bold Reports designer.


Although it looks great in the editor, some unexpected y-axis are stacked on the right side of the graph when visualizing it on the Angular report viewer component. It has come to my attention that there are as many overlapped axis as the number of "Y values" used.


A report file example is attached as well as some screenshots comparing the expected and obtained results. Please note that data shown is not the same, but the chart has been configured in the same way.


Any hint on what is happening here? I'm currently using the latest version available: 3.3.34.


Thank you in advance.


Kind regards.


Attachment: ReportViewer_Axis_Report_1cec9be9.zip

10 Replies
AM Arumugasami Murugesan Syncfusion Team April 27, 2022 11:46 AM UTC

Hi Israel,


Thanks for the update,


We have validated the reported issue from our side, but we were unable to reproduce the issue. We have prepared the sample applications in Asp.net Core and Angular for your reference. Could you please check this sample and confirm whether the issue was reproduced at your end? If the issue is not reproduced with our sample, could you please share the issue's reproducible sample with us? It will be helpful for our further validation. We have attached the ASP.NET core and an angular application.


Regards,

Arumugasami M


Attachment: Sample_a2f7957f.zip

MA Marta Alonso May 6, 2022 11:37 AM UTC

Hi there,


A new attachment is included with the requested sample. The reported scenario could be validated from any of the viewers, including the standalone report designer, ASP.NET or Angular.


Kind Regards.


Attachment: Sample_a2f7957f_AxisReport_354a8d26.zip

AM Arumugasami Murugesan Syncfusion Team May 9, 2022 09:42 AM UTC

Hi Israel,


Thanks for the update,


We were able to reproduce the reported issue. In your report under ChartSeriesCollection, you have used the ValueAxisName as "Secondary". We suggest you to change the ValueAxisName to "Primary" to resolve the reported issue as shown in the below snap. We have attached the modified report.



Regards,

Arumugasami M


Attachment: Modified_Report_9864d256.zip

MA Marta Alonso May 10, 2022 10:18 AM UTC

Hi Arumugasami,


I need both "Primary" and "Secondary" axis to be shown, as data units and scales may be different for each axis. For that reason, changing all the axis to "Primary" would not solve the visualization problem for me.


For example, I may have four sets of data - being two of them linked to the left axis while the others are set into the right axis. It works well when it comes to make multiple assignments to the left axis, however the visualization glitch arises on the right axis when there is more than one set of data linked to it.


A new attachment is included with a visual representation of the obtained and expected behaviour.


Kind regards.


Attachment: obtained_vs_expected_result_graph_2ba757f5.zip


AM Arumugasami Murugesan Syncfusion Team May 12, 2022 04:12 AM UTC

Hi Israel,


Sorry for the delay,


We are validating the reported issue and will update you with further details on May 12, 2022.


Regards,

Arumugasami M


AM Arumugasami Murugesan Syncfusion Team May 12, 2022 12:54 PM UTC

Hi Israel,


We were able to replicate the reported issue. We have logged the reported issue as a bug task. We will include these fix changes in our upcoming weekly nuget, which is scheduled for June 01, 2022.


Regards,

Arumugasami M


AM Arumugasami Murugesan Syncfusion Team May 18, 2022 07:55 AM UTC

Hi Israel,


We have feedback link for this bug. You can keep tracking this bug by below feedback portal system

https://www.boldreports.com/feedback/34924/chart-axis-title-is-not-rendered-properly-when-the-chart-as-secondary-axis


Regards,

Arumugasami M


AM Arumugasami Murugesan Syncfusion Team June 2, 2022 02:41 PM UTC

Hi Israel,


Sorry for the inconvenience,


Due to automation failure, we were not able to include these changes in the bi-weekly release. We will include these fix changes in our upcoming bi-weekly release, which is scheduled for June 15, 2022


Regards,

Arumugasami M


AM Arumugasami Murugesan Syncfusion Team June 15, 2022 01:52 PM UTC

Hi Israel,


The reported issue has been fixed, and the changes are available online. Please update to the latest version of 4.1.83 and check the issue.


Regards,

Arumugasami M


AM Arumugasami Murugesan Syncfusion Team June 28, 2022 01:18 PM UTC

Hi Israel,


As of now, we have given the solution to resolve the issue. In the future, if you design the report, could you please specify the axis name as primary to resolve the issue? As per the standard of RDL, it is a behavior for the secondary axis.


Regards,

Arumugasami M


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