license expiration

Hi,


This is question regarding blazor syncfusion licensing -  please ignore the selected "Control".

Your doc explains how to register the license key

https://blazor.syncfusion.com/documentation/licensing/license-key-registration

what happens at license expiration? 

I have to redeploy the code with a new key ? A better way ? 


Many thanks,

Yi



6 Replies

JM Jeyaseelan M Syncfusion Team April 25, 2022 10:52 AM UTC

Hi Yi Han,


Q1) what happens at license expiration? 


A1) We have checked your account and you are having  “Essential Studio Enterprise License”.  So, the generated licence key from your account is valid for the selected version and product for the life time; there is no online system to deactivate it, and it will not expire.

The generated license key is just version and product specific

Q2) I have to redeploy the code with a new key ? A better way ? 

A2) If you are upgrading your Syncfusion packages to next major volume release version, then you need to generate and update the new license key for your project and redeploy it. As we stated earlier, the license key version should be the same as the other referred assemblies.

Find below the knowledge base article to know about which version license key should use in application.

https://www.syncfusion.com/kb/8951/which-version-syncfusion-license-key-should-i-use-in-my-application

Please refer to below link for more information about generating license key

https://help.syncfusion.com/common/essential-studio/licensing/generating-license-keys

Let us know if you’ve any concerns. 


Regards,

Jeyaseelan M



YH Yi Han April 25, 2022 03:09 PM UTC

Hi, 


Thanks you for reply.

To be perfectly sure that I understand the policy. Two additional questions please:

1/ The definition of "Volume Release"

let's take A.B.C.D for example


A version is considered as "major volume release" when A or B evolves? Thee upgrade to a new one requires new license key?


The evolution of C and D is considered as in the same volume release ? The upgrade to a new one DOES NOT require new license key?



2/ You mentioned that my " Essential Studio Enterprise License " won't expire.

Then What does this expiration date means?



Many thanks.


Yi



KJ Kalap Johnson Peter Paulraj Syncfusion Team April 26, 2022 11:35 AM UTC

Hi Yi,


Find below the response to your queries.


Q1) The definition of "Volume Release"

let's take A.B.C.D for example


A version is considered as "major volume release" when A or B evolves? Thee upgrade to a new one requires new license key?


The evolution of C and D is considered as in the same volume release ? The upgrade to a new one DOES NOT require new license key?


A1) Yes. Syncfusion license keys are version and product-specific. So, you need to update the license key in your project for
every major volume
release
upgrade only. Also, Syncfusion will have only four major releases (Volume releases) in a year. So, you might need to change the license key four times a year.

Upgrading to Volume release 


If you are using the application
with Syncfusion version 19.3.0.* and
trying to upgrade to our next volume release version
1
9.4.0.*,
you should generate the license key

for v19.4.0.* and update the key in your application. 


For example, if you are using v1
9.3.0.43 and trying to upgrade to the next volume release v19.4.0.* you need to regenerate the licensing key for v19.4.0.* from our website and update the license key in your application. 


Upgrading to Service Pack\NuGet release 


Our Volume release licens
e key (19.3.0.*) can be applied to its service pack\nuget releases. 


If you are using the Syncfusion version 1
9.3.0.* and
trying to upgrade
to its service pack\nuget release in the same volume release, there is no need to regenerate the license key again.


For example, if you are using v1
9.3.0.43 and trying to upgrade to its service pack\nuget release in the same volume release v19.3.0.46 or v19.3.0.47 there is
no need to regenerate and apply the license key again for service pack\nuget releases.

Refer to the below KB article to know which version license key should use in the application,

https://www.syncfusion.com/kb/8951/which-version-syncfusion-license-key-should-i-use-in-my-application


Q2) You mentioned that my " Essential Studio Enterprise License " won't expire.

Then What does this expiration date means?

A2) As we stated earlier, generated license key from your account is valid for the selected version and product for the lifetime and will not expire.


We have mentioned the expiration date for your “Essential Studio Enterprise License”. If your license expired, you can’t access our upcoming release versions and you will not get support from us after the expiry date until your license is renewed.


Let us know if any concerns.


Regards,

Kalap Johnson Peter P.



YH Yi Han April 27, 2022 12:07 PM UTC

Hi Kalap,


Thanks you for your reply. Very clear!


If your license expired, you can’t access our upcoming release versions and you will not get support from us after the expiry date until your license is renewed.

=> get replies from you in this forum is considered as "support"?


Many thanks,

Yi



YH Yi Han April 27, 2022 12:07 PM UTC

Hi Kalap,


Thanks you for your reply. Very clear!


If your license expired, you can’t access our upcoming release versions and you will not get support from us after the expiry date until your license is renewed.

=> get replies from you in this forum is considered as "support"?


Many thanks,

Yi



GE Getsy Edwin Syncfusion Team April 27, 2022 12:56 PM UTC

Hi Yi,

Forum support doesn't consider license status. So, if you need any assistance, Pease feel free to contact us.

Regards,

Getsy


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