Workbooks.Open function hangs

We have the problem that the Workbooks.Open function hangs when opening an xlsx file from a customer.
The file contains conditional formats with overlapping ranges and options.

Please, is there a way to turn on a logging to see where the problem is more specific.

Best regards
Gerhard


1 Reply

RS Ramya Sivakumar Syncfusion Team April 21, 2022 07:48 AM UTC

Hi Gerhard Polzhofer,


Greetings from Syncfusion.


We are unable to reproduce the issue at our end. We suspect that it could be a document-specific issue. So, please share the issue reproducing Excel document which would help us to proceed further.


We request you to share the Excel file for the testing purpose only, so if you have any issues in sharing the file through this forum you can create the ticket for this issue and then share the file through the ticket.


Kindly use the following link to create the ticket.

https://support.syncfusion.com/create


Regards,

Ramya.



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