PDF preview fuzzy

Question

https://stackblitz.com/edit/angular-u5qyfq?file=app.component.ts

It is so fuzzy When I preview pdf files at size 100% by Google Chrome 100.0.4896.127 Version, however, it works well if previous versions.

It is OK if preview at size 100% by Google Chrome 98.0.4758.82（Official Build）（64-bit）

Shamini Kiruba Sobers · Answer

Hi techlandandyzhang,We were unable to replicate the fuzzy appearance of PDF text
on our end. Please refer to the below screenshots.Google Chrome 100.0.4896.127 version:Google Chrome 98.0.4758.82 version:Could you please try loading different files? If you are
facing the same issue, try the following suggestion. Type ClearType in
the search box on your Windows machine, open Adjust ClearType Text and
ensure if the Turn on Clear Type check box is enabled.Regards,Shamini

techlandandyzhang · Answer

For this issue, I have tested already and found that it was fixed at the next version, e.g. Dev version

However, it encounters another problem more critical, when I print the file by PDFView, it is so fuzzy; as a matter of fact, if I download it to local and then print, it is very clear.

Shamini Kiruba Sobers · Answer

Hi techlandandyzhang,We were unable to reproduce the fuzzy issue on printing with PDF Viewer.
Please refer to the below screenshot.We will also check by printing with a printer and get back to you on April
25, 2022. Meanwhile, kindly share the below details since there could be
differences among printers and the printer settings.
 Confirm if you are getting
     the fuzzy appearance only when printed on a paper or does it looks fuzzy
     in the print preview on the screen itself?
 Specify the printer you are
     using.
 Specify the printer settings in
     both PDF Viewer and Adobe or Chrome (while printing the downloaded file).
Regards,Shamini

Shamini Kiruba Sobers · Answer

Hi
techlandandyzhang,We
were able to reproduce the issue “Printing from PDF Viewer is blurry due to
overlapped text”. We will validate the issue and update further details on April
27, 2022.Regards,Shamini

Shamini Kiruba Sobers · Answer

Hi techlandandyzhang,We regret the delay. We are still analyzing to find the root cause of
the issue and we will provide the validation details on April 29, 2022.Regards,Shamini

Shamini Kiruba Sobers · Answer

Hi techlandandyzhang,We deeply
regret the delay. Due to complexity, we are still analyzing and we will provide
the validation details on May 4, 2022.Regards,Shamini

Shamini Kiruba Sobers · Answer

Hi techlandandyzhang,We have validated the issue as “Need to improve the
printing quality of the document in the PDF Viewer” and logged it as a
defect. The fix for the issue will be available in our upcoming weekly NuGet
release on May 18, 2022. You can track the status of the issue through
the following link.Feedback: https://www.syncfusion.com/feedback/34650/need-to-improve-the-printing-quality-of-the-document-in-the-pdf-viewerRegards,Shamini

Mubeen Kouser Syed Shabuddin Hussaini · Answer

Hi techlandandyzhang,Sorry for the
inconvenience. The
fix for the reported issue was not included in our latest release. However,
we have shared the custom package for the reported issue which can be
downloaded from the below link. It will be included in our upcoming weekly
Nuget release on May
25, 2022. Custom package:https://www.syncfusion.com/downloads/support/directtrac/general/ze/syncfusion-ej2-pdfviewer-20.1.56311625557.zipSteps for including the custom package in your application:1. Download and extract the provided package on your machine2. Copy the files from the folder syncfusion-ej2-pdfviewer-19.4.50\package.3. Replace the copied folder with the one in the location node_modules/@syncfusion/ej2-pdfviewer

Regards,
Mubeen

Shamini Kiruba Sobers · Answer

Hi techlandandyzhang,We have fixed the reported issue and
the fix for the reported issue was included in our latest weekly release
v20.1.0.57. Kindly upgrade to that version to get the issue resolved.    Packages:

Service side package

ASP.NET Core
  :      
  https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.Windows/ 
  https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.Linux/       
  https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.OSX/      
         
  ASP.NET
  MVC:      
  https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Mvc5/      
  https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Mvc4/

CDN: http://cdn.syncfusion.com/ej2/20.1.57/dist/ej2.min.js   https://cdn.syncfusion.com/ej2/20.1.57/material.cssRegards,Shamini