Paging not showing child rows under 'All' items

Question

Steps to reproduce:1.Collapse all the parent rows.2.Select 'All' items from paging, then when expand the parent rows, all children are not shown.please refer to examplehttps://n151hb--run.stackblitz.io

Pon Selva Jeganathan · Answer

Hi Aanchal,We are able to reproduce the issue at our end. We are
working on this query with high priority. And we need time
to validate the issue( All the child records is not shown when we set
page size as all) and will update you with further details
by 18th April 2022. Until
then we value your patience.Regards,Pon selva

Pon Selva Jeganathan · Answer

Hi Aanchal,Thanks for your patience.On further validation,  we
have confirmed it as a bug and logged the defect report “While selecting the
"All" in pager dropdown, the expanded parent's child records are not
shown properly”. Thank you for taking the time to report this issue and
helping us improve our product. At Syncfusion, we are committed to fixing all
validated defects (subject to technological feasibility and Product Development
Life Cycle ) and including the defect fix in our weekly release which is
expected to be rolled out on 11th May 2022.    
  You can
now track the current status of your request, review the proposed resolution
timeline, and contact us for any further inquiries through this
link.          Feedback
Link: https://www.syncfusion.com/feedback/34231/while-selecting-the-all-in-pager-dropdown-the-expanded-parents-child-records-areUntil then we value your patienceRegards,Pon selva

Pon Selva Jeganathan · Answer

Hi Aanchal,Sorry for the inconvenience caused.Due to unforeseen circumstances, we are unable to
include the fix as promised in the Volume 1 SP release. We would include the
fix in the upcoming patch release which is scheduled to be rolled out on 18th May 2022. Until then we value your patience.Regards,Pon selva

Pon Selva Jeganathan · Answer

Hi Aanchal,Sorry for the inconvenience caused.We have internally fixed the issue “While selecting the "All" in pager dropdown, the
expanded parent's child records are not shown properly”", but we are unable to include the fix in
this patch and the same will be included in our upcoming patch release which is
expected to be rolled out on 25th May 2022.    We have created custom patch which includes the fix to resolve your issue. You can find the packages from the below link,  Packages:https://www.syncfusion.com/downloads/support/directtrac/general/ze/package-470934873 We request you to replace the packages(ej2-treegrid) in the above
link under App(root folder)-> node_modules-> @syncfusion->ej2-treegrid)to
resolve the problem.Until then we value your patience.Regards,Pon selva

Pon Selva Jeganathan · Answer

Hi Aanchal,We appreciate your
patience.   We are glad to announce
that fix for the issue“While selecting the
"All" in pager dropdown, the expanded parent's child records are not
shown properly” has been rolled out in
our patch release. We request you to update to our
latest version "20.1.57". Kindly get back to us for further
assistance.Regards,Pon selva

Aanchal · Answer

There is an additional request in the same paginations, when tree grid is expanded the collapsed items are moving to next page, which should not happened, the all collapsed items should open on same page.

Pon Selva Jeganathan · Answer

Hi Aanchal,Thanks for the update.Query: There is an
additional request in the same paginations, when tree grid is expanded, the
collapsed items are moving to next page, which should not happened, the all
collapsed items should open on same page.  Based on your query we suggest you use the PageSizeMode
property as “Root” in pageSettings property of the treegrid. While setting
the PageSizeMode property as Root, only the root level or the 0th level
records are considered in the record count.Please refer to the below sample,https://stackblitz.com/edit/angular-ua1ryp-u9kqgs?file=app.component.tsPlease refer to the below help documentation,https://ej2.syncfusion.com/angular/documentation/treegrid/paging/#page-size-modePlease refer to the below API documentation,https://ej2.syncfusion.com/documentation/api/treegrid/pageSettings/#pagesizemodeKindly get back to us for further assistance.Regards,Pon selva

Paging not showing child rows under 'All' items

We are glad to announce that fix for the issue“While selecting the "All" in pager dropdown, the expanded parent's child records are not shown properly” has been rolled out in our patch release. We request you to update to our latest version "20.1.57".