Image StampAnnotations cause app to crash after a few minutes

Hello,

I have found that when inserting an image into the Xamarin.Forms PdfViewer using a stamp annotation, it is only a matter of time until the app crashes. This is true on Android (multiple platforms tested).

Included below is a sample app demonstrating the problem. To use it, hit the 'Icon Add' button at top of the page, zoom and scroll a bit, and wait a few minutes. After a little while (5-20 minutes usually) you will see the app start to slow significantly, and eventually crash or freeze.

I will test on iOS soon but XCode is taking forever to update, I will post a reply with whether this issue occurs on iOS as soon as possible.

Thank you for the help!


Attachment: SyncFusion_Sample_c518de1.zip

1 Reply

SP SarathKumar Prakash Syncfusion Team March 29, 2022 11:36 AM UTC

Hi Scott Love,

We tried to below steps to reproduce issue with provided sample.

  1. Hit the 'Icon Add' button at top of the page

  2. Zoom and scroll a bit

  3. Wait a few minutes

We have waited for more than 20 minutes. But we could not find any crash or freeze in application


Kindly share the following details to analyze more on this issue and assist you with the better solution    

1.Replication video. 

2.SfPdfViewer version. 

3.Device Specifications 


Regards,
Sarath Kumar.


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