Unable to Upload Image Using Android

Question

I have been working with your controls for the last couple of weeks and they look like they will work pretty good for our upcoming projects.

The only problem I am seeing is the we would be using the Rich Text Editor for Blazor a lot and it won't upload an image on an Android phone. When you click the Browse button nothing happens.

I found this odd since when I go to your demo for just the upload control it works. The Image upload on Android doesn't work, the Browse button does nothing.

Can you let me know? You can verify this by using your demo's of Rich Text Editor.

Vinitha Jeyakumar · Answer

Hi Charles,We have considered the reported issue "Unable
to browse images using Insert image popup in Rich Text Editor(Android device)"
as a bug from our end and the fix for the issue will be included with our
upcoming patch release on 12th April 2022.You can  now track the current status of
the issue through the below link,
https://www.syncfusion.com/feedback/33513/unable-to-browse-images-using-insert-image-popup-in-rich-text-editorandroid-deviceRegards, Vinitha

Vinitha Jeyakumar · Answer

Hi Charles,We have included the fix for the issue "Unable to browse images using Insert image popup in Rich Text Editor(Android device)" with our patch release version 20.1.48. So please upgrade your package to the latest to resolve the issue from your end.Release notes: https://blazor.syncfusion.com/documentation/release-notes/20.1.48?type=all#richtexteditorRegards,Vinitha