1. Home
  2. Forum
  3. Angular - EJ 2
  4. The colored cells of copied tables are shown totally black in generated PDF files by DocumentEditor's PDF conversion

The colored cells of copied tables are shown totally black in generated PDF files by DocumentEditor's PDF conversion

Hello,

I would like to report a problem where the color cells of copied tables from (different source than .doc, .docx) .xls, .xlsx, and etc. files are shown without color when pasted to DocumentEditor and totally black when I generate a PDF file using the  DocumentEditor's PDF conversion (which is converted in ASP.NET Core).

I am using the following packages versions:

  1. DocumentEditor v. 19.4.43 - on Angular front-end side
  2. Syncfusion.DocIO.Net.Core,  Syncfusion.DocIORenderer.Net.Core, Syncfusion.EJ2.WordEditor.AspNet.Core NuGet packages all with v.19.4.0.50 - on ASP.NET Core backend side.
I am attaching an example MS Excel file.

Best Regards,
Ignacy Mielniczek


Attachment: DocumentEditor__generate_PDF_problems_2f0b5b39.rar

13 Replies
AE Ajithamarlin Edward Syncfusion Team February 28, 2022 05:33 PM UTC

Hi Ignacy,


We can able to reproduce the reported issue. Currently, we are validating the issue and get back to you with more details by March 2,2022


Regards,

Ajithamarlin E


SM Suriya Murugan Syncfusion Team March 2, 2022 06:46 PM UTC

Hi Ignacy,


We need additional timeline to validate the issue and will update details by March 4, 2022.


Regards,

Suriya M.


AE Ajithamarlin Edward Syncfusion Team March 4, 2022 09:16 PM UTC

Hi Ignacy,


We have confirmed the reported issue as a defect and logged a defect report for this issue. We will fix this issue and include it in our first EJ2- patch release after 20.1 main release which is scheduled on mid of march.  


You can track the status of the bug through the below feedback link:


https://www.syncfusion.com/feedback/33210/copied-tables-dont-keep-colors-in-formatted-cells


Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”


Regards,

Ajithamarlin E


IM Ignacy Mielniczek March 7, 2022 05:34 PM UTC

Hello Ajithamarlin,

Thank you very much for the updates on the issue.

Best Regards,

Ignacy Mielniczek


AE Ajithamarlin Edward Syncfusion Team March 8, 2022 09:58 AM UTC

Hi Ignacy,


Thanks for the update.


As we mentioned earlier, We will fix this issue and include it in our first EJ2- patch release after 20.1 main release which is scheduled on mid of march.  


You can track the status of the bug through the below feedback link:


https://www.syncfusion.com/feedback/33210/copied-tables-dont-keep-colors-in-formatted-cells


Regards,

Ajithamarlin E


IM Ignacy Mielniczek March 22, 2022 12:23 PM UTC

Hello  Ajithamarlin,


Thank you very much for the feedback. However unfortunately when I click on the URL which you have sent me above, it shows "Access Denied".


Best Regards,

Ignacy Mielniczek


AE Ajithamarlin Edward Syncfusion Team March 24, 2022 08:55 AM UTC

Hi Ignacy,


We have added you to access the feedback portal. Kindly clear your cache try again once. Please log off and login with Syncfusion credentials. Please let us know if still issue persist.


Regards,

Ajithamarlin E


AE Ajithamarlin Edward Syncfusion Team April 12, 2022 02:31 PM UTC

Hi Ignacy,


We are glad to announce that our patch release (v20.1.48) is rolled out successfully. In this release, we have added the fix for the reported issue. 


Please upgrade to the latest version packages to resolve this issue.     

https://www.npmjs.com/package/@syncfusion/ej2-documenteditor


https://www.npmjs.com/package/@syncfusion/ej2-angular-documenteditor


You can track the status of the bug through the below feedback link:


https://www.syncfusion.com/feedback/33210/copied-tables-dont-keep-colors-in-formatted-cells


Release notes: 
https://ej2.syncfusion.com/documentation/release-notes/20.1.48/#document-editor


Please let us know if you need any further assistance.


Regards,

Ajithamarlin E


IM Ignacy Mielniczek April 20, 2022 03:38 PM UTC

Hello Ajithamarlin,


Thank you very much for the update. I will check if the problem is resolved and get back you soon.


Best Regards,

Ignacy Mielniczek


AE Ajithamarlin Edward Syncfusion Team April 20, 2022 05:01 PM UTC

Hi Ignacy,


Thanks for the update. We wait until we hear from you.


Regards,

Ajithamarlin E


IM Ignacy Mielniczek May 16, 2022 02:59 PM UTC

Hello Ajithamarlin,

Unfortunately, I am still facing the same issue.

The colored cells of a table are shown in totally black when I generate a PDF file with the help of ASP.NET Core project. Please refer to the attached files starting with "Error1".

I am using the latest version (v. 20.1.55) of DocumentEditor on Angular side and the latest versions of DocumentEditor's NuGet packages (v. 20.1.0.55) on ASP.NET Core side.

Best Regards,

Ignacy Mielniczek


Attachment: DocumentEditor__generate_PDF_problems_part2_40129758.zip


AE Ajithamarlin Edward Syncfusion Team May 19, 2022 05:07 AM UTC

HI Ignacy,


We will check and update the details shortly.


Regards,

Ajithamarlin E


AE Ajithamarlin Edward Syncfusion Team June 3, 2022 04:57 AM UTC

HI Ignacy,


Sorry for delay.


We are glad to announce that our patch release (v 20.1.58) is rolled out successfully. In this release, we have added the fix for the reported issue. 


Please upgrade to the latest version packages platform wise to resolve this issue.     

https://www.npmjs.com/package/@syncfusion/ej2-documenteditor


core:

https://www.nuget.org/packages/Syncfusion.EJ2.WordEditor.AspNet.Core/20.1.0.58


MVC

https://www.nuget.org/packages/Syncfusion.EJ2.WordEditor.AspNet.Mvc4/20.1.0.58

https://www.nuget.org/packages/Syncfusion.EJ2.WordEditor.AspNet.Mvc5/20.1.0.58


Java:

https://jars.syncfusion.com/#browse/browse:maven-public:com%2Fsyncfusion%2Fsyncfusion-ej2-wordprocessor%2F20.1.0.58



Please let us know if you need any further assistance.


Regards,

Ajithamarlin E


Loader.
Up arrow icon