Documenteditor SaveAsBlob Does not presist Image's Alternative text and Title when saving document

When a document is opened in document editor and saved it null out the Alternative text of the image added when creating a document With Doc IO


7 Replies

AA Adnan Ali February 22, 2022 04:01 PM UTC

Title And Alternative text both are empty after saving a document with

SfDocumentEditor editor = container.DocumentEditor;

string base64Data = await editor.SaveAsBlob(FormatType.Docx);

        byte[] data = Convert.FromBase64String(base64Data);



AE Ajithamarlin Edward Syncfusion Team February 23, 2022 09:01 PM UTC

Hi Adnan,


We will check and update the details by February 24,2022.


Regards,

Ajithamarlin E



AA Adnan Ali February 25, 2022 07:24 PM UTC

Kindly let me know is there any solution for this



AE Ajithamarlin Edward Syncfusion Team February 27, 2022 07:39 PM UTC

Hi Adnan,


Please share the below details to proceed further.
     1. Document editor platform and version details.
     2. Are you facing this issue for all document or specific document? if specific document, please share the document to proceed further.

Note: If you have any confidential data in your Word document, please replace with some dummy data and provide us the same. We just need your document to recreate the problem you face.


Regards,

Ajithamarlin E



AA Adnan Ali March 1, 2022 08:19 PM UTC

I am able to produce the issue with package version 19.1.0.54, 19.1.0.56 and i have also tested it with latest Nuget Package.

I don't think its document specific. I am able to produce issue with multiple document created with DOC IO



AE Ajithamarlin Edward Syncfusion Team March 3, 2022 09:21 AM UTC

Hi Adnan,


Thanks for sharing the details.


Currently we are validating this issue, we will update the details shortly.


Regards,

Ajithamarlin E



AE Ajithamarlin Edward Syncfusion Team March 4, 2022 08:31 AM UTC

Hi Adnan,


We tried to reproduce the issue at our end.But we couldn't.


Can you please share us a sample document created using DocIO to reproduce the reported issue at our end. It may help us to investigate this issue further.


Regards,

Ajithamarlin E


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