Can't Edit Document after Inserting Table of Contents

Question

After opening a Word Document and inserting the Table of Contents, the document becomes unresponsive. I can't edit it at all.

https://www.screencast.com/t/YketHFS9DUi

I've attached a video and the sample document.

The live demo is here:

https://ej2.syncfusion.com/demos/#/bootstrap5/document-editor/character-formatting.html

Attachment: Sample1_e4556fd.zip

levie@iceteagroup.com · Answer

Attached Chrome Log too.Attachment: ej2.syncfusion.com1642705059668_e6d3c7ce.zip

Suriya Murugan · Answer

Hi Levie,We can be able to reproduce the reported issue. Currently,
we are validating the reported issue and get back to you with more details by
January 25,2022.Regards,Thanveer Ahamed A

Thanveer Ahamed Abdul Waheed · Answer

Hi Levie,We have confirmed the reported issue as bug and logged the
defect report. We will fix this issue and include            in our EJ2 patch release which
scheduled on Febraury 22, 2022.You can track the status of bug through below feedbackhttps://www.syncfusion.com/feedback/32167/cant-edit-document-after-inserting-table-of-contentsRegards,Thanveer Ahamed A

Suriya Murugan · Answer

Hi Levie,We are not possible to include the fix in our latest patch
release. We will include it in our next EJ2 patch release which scheduled on March
2, 2022.You can track the status of bug through below feedbackhttps://www.syncfusion.com/feedback/32167/cant-edit-document-after-inserting-table-of-contentsRegards,Suriya M.

Suriya Murugan · Answer

Hi Levie, 
 
Apologies! 
 
We are not possible to include the fix in our latest patch release. We will fix this issue and include it in our next EJ2- patch release which is scheduled for March 9, 2022.   We will share the custom package with fix by March 4, 2022. 
 
You can track the status of the bug through the below feedback link: 
https://www.syncfusion.com/feedback/32167/cant-edit-document-after-inserting-table-of-contents 
 
Regards, 
Suriya M.

Ajithamarlin Edward · Answer

Hi Levie,Please find the custom package
with fix:https://www.syncfusion.com/downloads/support/directtrac/general/ze/syncfusion-ej2-documenteditor-19.4.54-348251791Please find the steps to use
custom package:
 Extract the custom package from above link.
 Copy the items inside the folder.
 Then go to the sample location and then navigate to the
     folder node_modules\@syncfusion\ej2- documenteditor\
     node_modules\@syncfusion\. You can see the ej2-documenteditor folder.
 Then paste it inside the ej2-documenteditor folder.    
 Then build and run the project.   
Note: Please don’t give npm
install or npm update .it will refresh the whole package.We will fix this issue and
include it in our next EJ2- patch release which is scheduled for March 9, 2022.
You can track the status of the
bug through the below feedback link:https://www.syncfusion.com/feedback/32167/cant-edit-document-after-inserting-table-of-contents Regards,Ajithamarlin E

Suriya Murugan · Answer

Hi Levie, 
 Apologies! 
 We are glad to announce that our patch release (v19.4.55) is rolled out
successfully. In this release, we have added the fix for the reported
issue in this ticket. But on further testing, we found issues on importing
attached document. Currently, we are working on these issues and planned to
include all the fixes in our next EJ2 patch release which is scheduled for
March 16, 2022.You can track the status of the bug through below feedback
link:

https://www.syncfusion.com/feedback/32167/cant-edit-document-after-inserting-table-of-contents

Regards, Suriya M.

Suriya Murugan · Answer

Hi Levie,We will update details by March 17,
2022.Regards,Suriya M.

Suriya Murugan · Answer

Hi Levie, 
 Apologies! 
 We are not possible to include the fix for importing issue in
our latest patch release. We will fix this issue and include it in our first
EJ2- patch release after 2021 volume 1 release which is tentatively scheduled
for end of March 2022.   
 You can track the status of the bug through the below
feedback link: https://www.syncfusion.com/feedback/32167/cant-edit-document-after-inserting-table-of-contents 
 Regards, Suriya M.

Suriya Murugan · Answer

Hi Levie,We are glad to announce that our Essential Studio 2022 Volume 1 release v20.1.0.47  is rolled out and is available for download under the following link. https://www.syncfusion.com/forums/174125/essential-studio-2022-volume-1-main-release-v20-1-0-47-is-available-for-downloadPlease upgrade to the latest version packages to resolve this issue.     https://www.npmjs.com/package/@syncfusion/ej2-documenteditor/v/20.1.47We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.Regards,Suriya M.