Opening large files - impossible

Hi Syncfusion Teams,


What is the maximum file size the DocumentEditor component is capable to open. We found that opening files like 7.7mb make this component hang forever which makes also browser to crash.


Is it possible to fix it somehow. W would like to open files as large as 25mb.


Kind regards,


2 Replies

SM Suriya Murugan Syncfusion Team January 21, 2022 03:47 AM UTC

We will update details shortly


TA Thanveer Ahamed Abdul Waheed Syncfusion Team January 25, 2022 07:47 AM UTC

Hi Ignacy, 


Syncfusion Greetings! 


Document editor keeps the entire document contents in the main memory therefore, main memory usage depends on document size and document complexity. 


In case of opening a Docx file, you may think the file size is small but Document editor utilizes very large memory. Whereas it is a zip archive file with extension “docx”, Document editor internally decompress it and populate the content in the document object model utilizing remarkable main memory. our DocumentEditor component can open the document with 1500 pages without any problem.  


We suspect that the reported problems are might be due to the contents in the input word document which used at your end. We need to investigate with the contents in your input Word document to reproduce the exact problem at our end. So, could you please provide us the input Word document which used at your end and also share the details of issue if you faced any in console. Thereby, we will analyze further and provide you the appropriate solution at the earliest. 

  

Note: If you have any confidential data in your Word document, please replace with some dummy data and provide us the same. We just need your document to recreate the problem you face. 



Regards, 

Thanveer Ahamed A. 


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