Problem using shift+enter

Hi, 

There is a problem when using shift+enter in the richtexteditor.

I'm using this sandbox to reproduce it: https://stackblitz.com/edit/angular-wc9q2s?file=app.component.html

Steps:

. Type something in an empty rich text editor box

. Use shift+enter to go the next line

. Write something else in the new line

. Press enter

What happens:

. The focus is lost

. The count of the chars (in this particular example) goes back to 0

. If I click back in the editor I can continue typing but the chars count is not working anymore

What is expected

. The focus should be still in the component and should be possible to wirte more text in the next line


11 Replies

BS Buvana Sathasivam Syncfusion Team January 6, 2022 03:38 PM UTC

Hi Ezequiel, 

Greetings from Syncfusion support. 

We have considered the issue “Strange behaviour occurred in the RTE component when repeatedly pressing the Shift + enter key” as a bug from our end and the fix for the issue will be included with our upcoming weekly patch release on 18th January 2022. 

You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link:  

Regards, 
Buvana S 



BS Buvana Sathasivam Syncfusion Team January 18, 2022 04:58 PM UTC

Hi Ezequiel, 

Due to its complexity, we couldn't include the fix for the issue "Strange behaviour occurred in the RTE component when repeatedly pressing the Shift + Enter key." We will include the fix with our upcoming patch release on January 25, 2022. 

Regards, 
Buvana S 



EB Ezequiel Bertran January 18, 2022 05:02 PM UTC

OK, thanks for the update, we keep waiting for the fix.



BS Buvana Sathasivam Syncfusion Team January 19, 2022 04:52 AM UTC

  
Hi Ezequiel, 

As mentioned earlier, we will include the fix with our upcoming patch release on January 25, 2022. We'll let you know when the problem has been resolved. 

Regards, 
Buvana S 



BS Buvana Sathasivam Syncfusion Team January 25, 2022 05:04 PM UTC

Hi Ezequiel, 
 
We have included the fix for the issue “Strange behaviour occurred in the RTE component when repeatedly pressing the shift + enter key” with the version 19.4.47.  
  
So, please upgrade your package to the latest to resolve the issue from your end.  
  
 
  
We thank you for your support and appreciate your patience in waiting for this patch release. Please get in touch with us if you would require any further assistance.  
 
Regards, 
Buvana S 



EB Ezequiel Bertran January 26, 2022 02:45 PM UTC

Hi, I tested the new version 19.4.47 and is idd working better but there is still one case not fixed and it's the following

Steps:

. write some text and press shift+enter

. try to paste some content

What happens:

. it does nothing and an error is thrown: 





BS Buvana Sathasivam Syncfusion Team January 28, 2022 04:41 AM UTC

Hi Ezequiel, 

We have considered the issue “After pressing shift + enter, a console error was thrown when pasting content” as a bug from our end and the fix for the issue will be included with our upcoming weekly patch release on February 8, 2022. 

You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link:  

Regards, 
Buvana S 



BS Buvana Sathasivam Syncfusion Team February 9, 2022 03:32 AM UTC

Hi Ezequiel, 

Thanks for your patience.  
  
We are glad to announce that our Patch release V19.4.50 has been rolled out. We thank you for your support and appreciate your patience in waiting for this release. The fix for the reported issue “After pressing shift + enter console error was thrown when pasting content” is included in the above release, kindly upgrade the package to the latest version. 
 
Please get in touch with us if you would require any further assistance. 
  
Regards,  
Buvana S 



EB Ezequiel Bertran March 7, 2022 09:39 PM UTC

Hi,

There is still an issue that can be reproduced in the last given sample (https://stackblitz.com/edit/angular-yaufam-qhm1zw?file=app.component.html ) but also in newer versions.

The case is the following:

. write some text in the first line

. copy that text entered

. shift+enter and try to paste the copied content

Expected result

. the text is copied in the new line

What happens:

. the text is not copied and the cursor moves to the start position


Could you check this?


thanks



BS Buvana Sathasivam Syncfusion Team March 8, 2022 03:59 PM UTC

Hi Ezequiel, 

We have considered the issue "Copying and pasting content after pressing shift+enter is not working properly" as a bug from our end, and the fix for the issue will be included with our upcoming Vol 1, 2022 release, which is expected to be rolled out in the last week of March. 

You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link:  

Regards, 
Buvana  



BS Buvana Sathasivam Syncfusion Team April 6, 2022 04:23 AM UTC

We are glad to announce that our Essential Studio 2022 Volume 1 release v20.1.0.47 is rolled out and is available for download under the following link.


https://www.syncfusion.com/forums/174125/essential-studio-2022-volume-1-main-release-v20-1-0-47-is-available-for-download


Samplehttps://stackblitz.com/edit/angular-yaufam-ndamnt?file=package.json


We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.


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