Calling DiagramComponent::getDiagramContent() shifts the diagram's layout/position.

[Mithun]

Hello Syncfusion Team,

I'm using version 19.3.55 of the DiagramComponent in my app.

We use a lot of SVG nodes in our diagram, and consequently, to print the diagram, we have to call DiagramComponent::getDiagramContent() and send the htmldata to our server and print it with HtmlToPdfConverter.

We noticed that calling DiagramComponent::getDiagramContent() shifts the diagram layout/position back to coordinates 0,0 (please see attached video file).

This is especially problematic since we plan to call this API at periodic intervals to generate up-to-date diagram snapshots & thumbnails.

Is there an easy way to restore the original layout/position of the diagram after calling

DiagramComponent::getDiagramContent().

Thanks,

-Mithun

[Mithun]

video file attached.

Attachment: video1436264763_663c8d9f.zip

[Sivakumar Sekar]

Hi Mithun 

We are validating your requirements and update you with more details on December 30^th, 2021. 

Regards, 

Sivakumar 

[Sivakumar Sekar]

Hi Mithun  

Reported Issue : getDiagramContent() is not working properly. 

We can reproduce the issue and confirm this as a defect. We have logged a defect report for this issue. We will fix this issue and provide the patch on the 19^th January 2022 weekly patch release.    

     

Regards,  

Sivakumar 

[Arunkumar Manoharan]

Hi Mithun,

We have fixed the reported issue and included it in our patch release (v19.4.43) which is rolled out successfully.  

Please upgrade to the latest version packages to resolve this issue.        

https://www.npmjs.com/package/@syncfusion/ej2-diagrams

Regards, 

Arun.

[Mithun]

I'm observing a new issue with getDiagramContent() method in the latest version (v19.4.43).

I've opened a new thread here: https://www.syncfusion.com/forums/172360/diagramcomponentgetdiagramcontent-wrongly-clips-content-if-i-scroll-above-or-to-left-of

[Shyam G]

Hi Mithun,

Thanks for your update. 

Regards,

Shyam G