Hi,
I am using Xamarin Forms for Android application. When I open a protected PDF file in PdfViewer with LoadDocument() method, I face with the popup where entering a password is required.
I can enter numbers with some keyboards, such as Samsung Keyboard. However, there is an issue when the keyboard is switched to Microsoft SwiftKey Keyboard. I am totally prevented from entering numbers in this case, it does accept only letters and symbols.
The next case is when the application is accessed through Redmi phone.
In this case a user cannot type numbers in the field. If "?123" is clicked we can see the following:
Here a user can type the numbers.
I would appreciate if you helped me with this issue.
Best regards.
Hi SarathKumar Prakash,
Thanks for the response.
The package you provided is called Syncfusion.Xamarin.SfPdfViewer. However, we use in our project Syncfusion.Xamarin.SfPdfViewer.Android package. Moreover, you applied the fix to the version 19.4.0.42, I purchased for the license of 18.3.0.48.
I have followed your instructions up and gained the next results:
All in all, the instructions you provided could not solve the issue.
I kindly ask you to provide me with the exact package of Syncfusion.Xamarin.SfPdfViewer.Android 18.3.0.48 version with the solution. Then, hopefully, our project will run successfully.
Best Regards.
Hi Sharon,
We sincerely regret the
inconvenience caused,
After moved the fix in latest version (19.4.0.42) of Syncfusion.Xamarin.SfPdfViewer.Android package, we are facing some regression issue .so we will provide the
patch for the fixes on 26th January 2022 without any further
delay.
Regards,
Vikram
Hi Sharon Cohen,
We have resolved the issue “Keyboard numbers
are not accepted in the password dialog box in Android platform” and the custom
NuGet for the same can be downloaded from the following
link.
Custom NuGet : https://www.syncfusion.com/downloads/support/directtrac/general/ze/CustomNuget_(4)-817177531.zip
Disclaimer: Please note that we have created this NuGet for version 19.4.0.47 specifically to resolve the following issue reported in this forum 171452
Note : Kindly follow
the steps to clear the NuGet cache and then install patched NuGet to get the
issue resolved.
https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache
This fix will be included in 2022 Volume 1 Main release which is expected to be available in the month of February 2022.
Regards,
Ashok Kumar Viswanathan.