1. Home
  2. Forum
  3. Blazor
  4. Incorrect height on Safari/iPad

Incorrect height on Safari/iPad

When displaying a multiselect on Safari (iPad) the height is incorrect




5 Replies
BC Berly Christopher Syncfusion Team December 17, 2021 03:37 PM UTC

Hi Alex, 
  
Greetings from Syncfusion support. 
  
We were able to reproduce the reported issue. We will validate and provide the further details in two business days (21st December 2021). 
  
Regards, 
Berly B.C 


BC Berly Christopher Syncfusion Team December 20, 2021 01:44 PM UTC

Hi Alex, 
  
Thanks for the patience. 
  
We have considered the reported issue as a bug at our end and this fix will be included in our weekly patch release which is expected to be rolled out on mid of January 2022. You can track the status of this issue from the below feedback. 
  
  
Regards, 
Berly B.C 


DA Dineshkumar Arumugam Syncfusion Team February 3, 2022 09:40 AM UTC

Hi Alex 

We are glad to announce that a fix for the issue “Height of the MultiSelect dropdown is not calculated properly in the iPad Safari browser” has been rolled out in the weekly patch release 19.4.47. We request you to update the package to the mentioned version or the latest version to get rid of this issue. 


We thank you for your support and appreciate your patience in waiting for this release. Please contact us if you require any further assistance. 

Regards, 
Dineshkumar A. 


AL Alex February 3, 2022 09:55 AM UTC

Hi,


We've just upgraded to 19.4.0.48 and the issue is still there, see attached screenshot.  Are you testing this properly on iPad?  Nothing seems to work correctly.


20220203_094959.jpg


PM Ponmani Murugaiyan Syncfusion Team February 4, 2022 11:58 AM UTC

Hi Alex,


We would like to inform you that, we have confirmed your reported issue in IPad safari browser using the browserStack with below demo sample link. After our fix, we ensured the same demo sample and it is resolved. For your reference, we have attached the ensured link and screenshot below.


Demo: https://blazor.syncfusion.com/demos/multiselect-dropdown/data-binding?theme=bootstrap5


So we suggest you to clear the NuGet in your application by following the below link.

NuGet clear KB  : https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache


Also, we request you to ensure the below demo sample link in your end in both IPad and browserstack to confirm whether the issue still exists.

https://blazor.syncfusion.com/demos/multiselect-dropdown/data-binding?theme=bootstrap5


If issue still exists in your application, please share the below details to investigate further in our end.


  1. Share your IPad version and safari browser version details.
  2. Share the control rendering code snippet, to ensure any additional properties need to be enabled.
  3. Whether the issue replicates in IPad with both demo sample and in your application?
  4. If possible, share the issue reproducing sample.


Regards,

Ponmani M


Loader.
Up arrow icon