Row disappears after drag-drop action

[sdssa]

I have a issue on mobile,

User will meet the issue of drag-drop and overlap. When they drag and drop a row to overlap on mobile, that row will be disappeared. The data is still there, but we cannot find where is the row went.

We don't have any clue to identify the issue.

Attachment: 1639549179530_96ee42ee.rar

[Pon Selva Jeganathan]

Hi Sdssa, 

Thanks for contacting syncfusion forum.

Query: Row disappears after drag-drop action

We checked your query by preparing sample based on your shared demo, but we are unable to reproduce the issue at our end.

Please refer to the attached video demo.

https://www.syncfusion.com/downloads/support/forum/171248/ze/demo_(2)-369595063

Please refer to the below sample

https://stackblitz.com/edit/angular-hphhwf

After following the above reference, still faced issue please share us the following details.

1. Share the details of both ts and html page
2. Does this problem occur on any particular mobile device? if yes kindy share those details
3. Kindly share the stacktrace details(if face any)
4. Share the package version details
5. Share the issue reproducible sample or reproduce the issue in our shared sample.

 

The provided information will be helpful to provide you response as early as possible.   

Regards, 

Pon selva 

 

[sdssa]

My issue is happening in the Live environment while using Android devices. In the local (dev) environment is not happening this issue. Please review my site on Android device here: https://upwork-table-demo.vercel.app/home 
Thank you.

[sdssa]

User has to enable drag-drop feature by holding a finger on a row to open Context Menu 2 -> Then select Drag-drop to enable it.

[Pon Selva Jeganathan]

Hi Sdssa, 

 

Thanks for the update. 

 

We checked your shared sample link, we are able to reproduce the issue at our end. On further analyzing, you are use the virtulization feature. 

 

Currently we do not have support drag and drop with virtualization support. Already we have logged the feature task for “Improvements in virtualization and row drag and drop feature”.  

As we have already lined up some major features, we could not implement this feature immediately. We will implement this and include it in any of our upcoming releases. 

    

You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link.
https://www.syncfusion.com/feedback/26344/improvements-in-virtualization-and-row-drag-and-drop-features 

 

Kindly get back to us for further assistance. 

 

Regards,
Pon selva 

[sdssa]

Thank you so much. 

[Pon Selva Jeganathan]

Hi Sdssa,   

Thanks for the update. 

 

You can track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link.
https://www.syncfusion.com/feedback/26344/improvements-in-virtualization-and-row-drag-and-drop-features  

  

Kindly get back to us for further assistance.  

 

Regards, 

Pon selva 

[sdssa]

Thank you for support