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Copy/Paste table from MS Word 2016 to DocumentEditor changes page size from A4 to Letter

Hello,

When I copy/paste a simple table (9 columns/5 rows) from Word 2016 (A4) to Document Editor (A4) the page size of DocumentEditor changes to 'Letter' page size (612x792)

regards


8 Replies
KB Kurthis Banu Abdul Majeeth Syncfusion Team December 16, 2021 12:44 PM UTC

Hi AB, 

We have reproduced the reported problem in our end. We will validate and share the details on December 20,2021. 

Regards, 
Kurthis Banu A. 


SM Suriya Murugan Syncfusion Team December 21, 2021 03:30 AM UTC

Hi AB,  


We have confirmed the reported scenario as bug and logged the defect report. We will fix this issue and include in our EJ2 patch release which is scheduled on January 18,2021.  

You can track the status of bug through below feedback link:  


Regards,  
Suriya M.  



TA Thanveer Ahamed Abdul Waheed Syncfusion Team January 19, 2022 10:47 AM UTC

Hi AB,


We deeply regret the inconvenience caused.


We are not possible to include the fix in our latest patch release. We will fix this issue and include it in our EJ2 patch release which is scheduled on January 25,2022. We would appreciate your valuable patience until then. 


You can track the status of bug through below feedback link:

https://www.syncfusion.com/feedback/31347/copy-paste-a-simple-text-from-ms-word-a4-to-document-editor-a4-the-page-size-of


Regards,

Thanveer Ahamed A


SR Stephen Raj Chandra Sekar Syncfusion Team January 25, 2022 11:43 AM UTC

Hi AB,


We deeply regret for the inconvenience caused.


We will include fix in our 19.4 Service Pack release which is scheduled on end of January.


You can track the status of bug through below feedback link:

https://www.syncfusion.com/feedback/31347/copy-paste-a-simple-text-from-ms-word-a4-to-document-editor-a4-the-page-size-of


Regards,
Stephen Raj


AB AB January 26, 2022 06:24 AM UTC

Hello,

Thank you for your support.

Best regards



SM Suriya Murugan Syncfusion Team February 1, 2022 04:40 AM UTC

Hi Adalet, 

We are glad to announce that 2021 Volume 4 SP release (v19.4.48) is rolled out successfully  and is available for download under the following link and In this release, we have added fix for reported issue. 
  
Please upgrade to the latest version packages to resolve this issue.      
  
Please let us know if you have any further assistance. 

Regards, 
Suriya M. 


AB AB February 1, 2022 10:45 AM UTC

Hi Suriya,


It is working correctly now. Thank you.


Regards




AE Ajithamarlin Edward Syncfusion Team replied to Adalet Bakanligi February 2, 2022 06:14 AM UTC

Hi AB,


Thanks for the update.

We are glad to know that your issue has been resolved.


Regards,

Ajithamarlin E



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