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Pressing `Esc` Key After Loading Filter Menu Stops Menu from Working

Hello Team Syncfusion,

Please see this SLN:

https://github.com/Mike-E-angelo/Stash/tree/master/Syncfusion.AdaptiveGrid

  1. Launch
  2. Shrink window to invoke Adaptive Mode
  3. Press the Filter Button: 
    e6tZRQx[1].png
  4. Press the `Esc` (escape) key on the keyboard.  This dismisses the filter menu.
  5. Now repeat Step 3 (press Filter Button)
  6. Observe that the filter menu does not appear

Expected: whenever the Filter button is pressed, the Filter Menu is displayed.

Please let me know if there is something obvious I have misunderstood and/or configured.

Thank you,
Michael

8 Replies
RN Rahul Narayanasamy Syncfusion Team December 13, 2021 02:09 PM UTC

Hi Mike-E, 
 
Greetings from Syncfusion. 
 
We have validated your query and we have confirmed this as an issue and logged the defect report “Filter dialog is not opening in adaptive mode after closing the filter dialog using the Esc key for the same. Thank you for taking time to report this issue and helping us improve our product. At Syncfusion, we are committed to fixing all validated defects (subject to technological feasibility and Product Development Life Cycle) and including the fix in our upcoming Volume 4 SP release 2021. Until then we appreciate your patience.      
         
You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link.  
 

Regards, 
Rahul 

 


RN Rahul Narayanasamy Syncfusion Team February 14, 2022 12:59 PM UTC

Hi Mike-E,   
  
Sorry for the inconvenience caused.   
  
Due to unforeseen circumstances, we are unable to include the fix for the reported issue “Filter dialog is not opening in adaptive mode after closing the filter dialog using the Esc key”  in our mentioned Volume 4 SP as promised. Fix for issue will be included in our weekly patch release which is excepted to be rolled out on or before end of February 2022. 
  
  
Till then we appreciate your patience.   We will notify you once the fix is included. 
  
Regards,  
Rahul 


MI Mike-E February 18, 2022 05:17 PM UTC

Thank you for the update, @Rahul.  I appreciate all your efforts out there in the meantim. 


RN Rahul Narayanasamy Syncfusion Team February 21, 2022 02:51 PM UTC

Hi Mike-E, 

Thanks for the update. We will get back to you once the reported issue is included in our upcoming patch release. Till then we appreciate your patience. 

Regards, 
Rahul 


VN Vignesh Natarajan Syncfusion Team March 1, 2022 01:44 PM UTC

Hi Michael,    
   
Sorry for the inconvenience caused.    
   
We are unable to include the fix for the reported issue “Filter dialog is not opening in adaptive mode after closing the filter dialog using the Esc key” as promised. Fix for issue will be included in our weekly patch release which is excepted to be rolled out on or before mid of March 2022.  
   
   
Till then we appreciate your patience.   We will notify you once the fix is included.  
   
Regards,   
Vignesh Natarajan 


MI Mike-E March 2, 2022 02:51 PM UTC

Bummer @Vignesh, sorry to hear that.  You are getting to the other issues of mine, however.  So I cannot complain.  Much. 😁


RN Rahul Narayanasamy Syncfusion Team March 3, 2022 01:40 PM UTC

Hi Michael,   
  
Sorry for the inconvenience caused.   
  
Fix for issue will be included in our weekly patch release which is excepted to be rolled out on or before mid of March 2022. Till then we appreciate your patience. We will notify you once the fix is included. 
  
Regards,  
Rahul 


RN Rahul Narayanasamy Syncfusion Team March 24, 2022 05:19 AM UTC

Hi Michael,  

We are glad to announce that, we have resolved the reported issue “Filter dialog is not opening in adaptive mode after closing the filter dialog using the Esc key” in our release(19.4.0.55).  So please upgrade to our latest version of Syncfusion NuGet package to resolve the reported issue. Please find the NuGet package for latest fixes and features from below.  



We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.   
    
Regards,              
Rahul 


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