Width and Height must be non-negative.

[Gyorgy Gorog]

Hi there, certain docx documents fail to load to RichTextBoxadv with the error message

Width and Height must be non-negative.

I attach two of them.

Thank you.

I am referring to 19.3.0.57.

Attachment: Width_and_Height_must_be_nonnegative_cba130fa.zip

[Kalaivannan Ganesan]

Hi Gorog,

Thanks for contacting Syncfusion support.

We are working to reproduce the reported issue “Exception is thrown on importing document”. We will check and update you with further details on or before 15^th December 2021. 

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,

Thanks for the update.

We have confirmed the suspected issue with “ArgumentException threw on importing word document” as defect and logged defect report in SfRichTextBoxAdv control. The patch for this bug is estimated to be available on 5^th January 2022.

Please use the following feedback link to track the status of the reported issue
https://www.syncfusion.com/feedback/31209/argumentexception-thrown-on-importing-word-document

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,

We have fixed the reported issue with “ArgumentException threw on importing word document”. The patch can be downloaded from the following location.

Recommended approach - exe will perform automatic configuration
Please find the patch setup from below location:
https://syncfusion.com/Installs/support/patch/19.4.0.38/931611/F171091/SyncfusionPatch_19.4.0.38_931611_1052022124104728_F171091.exe

NuGet Packages:
https://syncfusion.com/Installs/support/patch/19.4.0.38/931611/F171091/SyncfusionNuget_19.4.0.38_931611_1052022124104728_F171091.zip

Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your
build environment

Please find the patch assemblies alone from below location:
https://syncfusion.com/Installs/support/patch/19.4.0.38/931611/F171091/SyncfusionNuget_19.4.0.38_931611_1052022124104728_F171091.zip

Assembly Version: 19.4.0.38

Installation Directions:
This patch should replace the files “Syncfusion.SfRichTextBoxAdv.WPF” under the following folder.

$system drive: \ Files\Syncfusion\Essential Studio\$Version # \precompiledassemblies\$Version#\4.6

Eg : $system drive:\Program Files\Syncfusion\Essential Studio\ 19.4.0.38\precompiledassemblies\19.4.0.38\4.0

To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in precompiled assemblies’ folder only. Then, you will have to manually copy and paste them to the preferred location, or you will have to run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.

Disclaimer:
Please note that we have created this patch for version 19.4.0.38 specifically to resolve the issue reported in this forum #171091.

If you have received other patches for the same version for other products, please apply all patches in the order received.

Note:
This fix will be included in our Volume 4 SP1, release. Which will be available on  end of January 2022 tentatively.

https://www.syncfusion.com/feedback/31209/argumentexception-thrown-on-importing-word-document

We have faced the preservation issue (the document contents are preserved improperly), after fixing the reported issue . We will validate the preservation issue and update you with further details on 7^th December 2021.

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 

 

[Kalaivannan Ganesan]

Hi Gorog,

We have faced the preservation issue (the document contents are preserved improperly), after fixing the reported issue . We will validate the preservation issue and update you with further details on 7^th January 2022.

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 

 

[Gyorgy Gorog]

Kalaivannan, thanks for your efforts. I attach another document that loads w/o error but its rendering is poor. Table rows are overwriting each other and the header logo overlaps with the text.

Attachment: TrafficJam_96f07160.zip

[Kalaivannan Ganesan]

Hi Gyorgy,

We can reproduce the reported issue with “Text is overlapped in the header” and suspect this to be a defect. We will validate this issue along with the previously reported preservation issue and update you with further details on 12^th January 2022.

In the meantime, we cannot reproduce the issues with “Table rows are overlapped ”, and also attached the sample from where we tried to reproduce the issue, which can be downloaded from the below location.

https://www.syncfusion.com/downloads/support/forum/171091/ze/RTE_Table-1266732445

Regards,
Kalaivannan Ganesan 

[Gyorgy Gorog]

Kalaivannan, as to  “Table rows are overlapped”, it is true that your solution does not produce the error, even if upgraded to .NET 6.0 :)

Yet it persist it my solution, despite changing richTextBox width etc. It's a minor issue and we'll leave it alone.

Thanks for your efforts.

[Kalaivannan Ganesan]

Hi Gorog,

As the shared set of documents contains both bugs and some of the un-supported elements  in SfRichTextBoxAdv as below,  

Document Name	Reports
1.      Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx	1.       The header text is overlapped over the image   2.       Table of contents, which is not supported in SfRichTextBoxAdv
2.       BioStar-ÁFA.docx	1.       Group shapes in the document header are preserved improperly, which is unsupported in the SfRichTextBoxAdv.
3.       görEurovoc.docx	1.       Images with different wrapping styles when present side by side is preserved improperly

We need another two days to validate above issues. We will validate and update you with further details within two working days on or before 17^th January 2022

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,

As the shared set of documents contains multiple issues, we face difficulties in validating each issue. So, we need another two days to validate all the issues and update you with further details on 19^th January 2022

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,
 

Document name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx 

Issue 

 

1.       The header text is overlapped over the image



We have confirmed the suspected issue with “Text position is improper when present after paragraph with single image with Behind wrapformat”, and logged defect report in SfRichTextBoxAdv control. The patch for this bug is estimated to be available on 9^th February 2022.


 

       

2.       Table of contents is preserved improperly



As of now, our SfRichTextBoxAdv control does not have support for Table of contents. We have already logged feature requests to preserve the above feature in SfRichTextBoxAdv control from the Word document. We will implement this feature in any of our upcoming releases.

We usually have an interval of at least three months between releases. If the definition of this feature corresponds to your requirement, please vote for it here feedback link. At the planning stage for every release cycle, we review all open features and identify features for implementation based on specific parameters including product vision, technological feasibility, and customer interest. 

 

3.       Support for Page Number:


As of now, our SfRichTextBoxAdv control does not have support for preservation for Page number fields. We have already logged feature requests to preserve the above properties in SfRichTextBoxAdv control from the Word document. We will implement this feature in any of our upcoming releases.

We usually have an interval of at least three months between releases. If the definition of this feature corresponds to your requirement, please vote for it here feedback link. At the planning stage for every release cycle, we review all open features and identify features for implementation based on specific parameters including product vision, technological feasibility, and customer interest. 

 

Document name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx    1.      Document footer contents are not preserved.   2.      List is preserved improperly and has wrong indentation	We will validate these following issues and update you with further details on or before 21st January 2022
Document name: BioStar-ÁFA.docx:    1.       Group shapes in the document header are preserved improperly
Document name: görEurovoc.docx:    1.       Images with different wrapping styles (Inline and Square) when present side by side is preserved improperly

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,

 

1.	Document Name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx   The footer contents Text and floating elements are not preserved in the SfRichTextBoxAdv control	We have confirmed the reported issues as a bug and logged the defect report in the SfRichTextBoxAdv control. The patch for this bug is estimated to be available on 11th February 2022.
2.	Document name: görEurovoc.docx:      Images with different wrapping styles (Inline and Square) when present side by side is preserved improperly
3.	Document name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx    The list is preserved improperly and has the wrong indentation	We will validate these respective issues and update you with further details within two working days on or before 25th January 2022
4.	Document name: BioStar-ÁFA.docx:      Group shapes in the document header are preserved improperly

 

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog, 

Document name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx  The list is preserved improperly and has the wrong indentation	We have confirmed the reported issues as a bug and logged the defect report in the SfRichTextBoxAdv control. The patch for this bug is estimated to be available on 16th February 2022.
Document name: BioStar-ÁFA.docx:   shapes in the document header are preserved improperly

Regards,
Kalaivannan Ganesan  

[Kalaivannan Ganesan]

Hi Gorog,

We have fixed the following reported issue with, “Text position is improper when present after paragraph with single image with Behind wrapformat” The patch can be downloaded from the following location.

Recommended approach -exe will perform automatic configuration
Please find the patch setup from below location:
https://syncfusion.com/Installs/support/patch/19.4.0.48/931611/F171091/SyncfusionPatch_19.4.0.48_931611_2092022042241247_F171091.exe

Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your
build environment

Please find the patch assemblies alone from below location:
https://syncfusion.com/Installs/support/patch/19.4.0.48/931611/F171091/SyncfusionPatch_19.4.0.48_931611_2092022042241247_F171091.zip

NuGet packages
https://syncfusion.com/Installs/support/patch/19.4.0.48/931611/F171091/SyncfusionNuget_19.4.0.48_931611_2092022042241247_F171091.zip

Assembly Version: 19.4.0.48

Installation Directions:
This patch should replace the files “Syncfusion.SfRichTextBoxAdv.WPF” under the following folder.
$system drive:\Program Files (x86) \Syncfusion\Essential Studio\WPF\$Version # \precompiledassemblies\4.6

Eg : $system drive:\Program Files (x86)\Syncfusion\Essential Studio\WPF\ 19.4.0.48\precompiledassemblies\4.6

To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in the precompiled assemblies’ folder only. Then, you will have to manually copy and paste them to the preferred location, or you will have to run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.

Note:
You can change how you receive bug fixes by navigating to the following link and updating your preferences.

https://www.syncfusion.com/support/directtrac/patches

Disclaimer:
Please note that we have created this patch for version 19.4.0.48 specifically to resolve the issues reported in this forum  #171091. And we have a plan to include this fix in our upcoming Volume 1 main release which will we estimated to deliver in the end of March 2022.

If you have received other patches for the same version for other products, please apply all patches in the order received.

Note:
For the below promised issues, we would provide you with a consolidated patch on or before 16^th February 2022 

1.	Document Name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx    The footer contents Text and floating elements are not preserved in the SfRichTextBoxAdv control
2.	Document name: görEurovoc.docx:        Images with different wrapping styles (Inline and Square) when present side by side is preserved improperly
3.	Document name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx  The list is preserved improperly and has the wrong indentation
4.	Document name: BioStar-ÁFA.docx:   shapes in the document header are preserved improperly

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,

We have fixed the following reported issue with,  

1.	Document Name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx   The footer contents Text and floating elements are not preserved in the SfRichTextBoxAdv control
2.	Document name: Fejlesztoi_utasitas_JARO_FEKVO_adatszolgaltatas_v13_2021-12-30.docx  The list is preserved improperly and has the wrong indentation
3.	Document name: BioStar-ÁFA.docx:   shapes in the document header are preserved improperly

The patch can be downloaded from the following location.

Recommended approach -exe will perform automatic configuration
Please find the patch setup from below location:
https://syncfusion.com/Installs/support/patch/19.4.0.48/931611/F171091/SyncfusionPatch_19.4.0.48_931611_2162022011056606_F171091.exe

Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your build environment

Please find the patch assemblies alone from below location:
https://syncfusion.com/Installs/support/patch/19.4.0.48/931611/F171091/SyncfusionPatch_19.4.0.48_931611_2162022011056606_F171091.zip

NuGet packages
https://syncfusion.com/Installs/support/patch/19.4.0.48/931611/F171091/SyncfusionNuget_19.4.0.48_931611_2162022011056606_F171091.zip

Assembly Version: 19.4.0.48

Installation Directions:
This patch should replace the files “Syncfusion.SfRichTextBoxAdv.WPF” under the following folder.
$system drive:\Program Files (x86) \Syncfusion\Essential Studio\WPF\$Version # \precompiledassemblies\4.6

Eg : $system drive:\Program Files (x86)\Syncfusion\Essential Studio\WPF\ 19.4.0.48\precompiledassemblies\4.6

To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in the precompiled assemblies’ folder only. Then, you will have to manually copy and paste them to the preferred location, or you will have to run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a
shortcut in the Application menu) to re-install assemblies.

Note:
You can change how you receive bug fixes by navigating to the following link and updating your preferences 

https://www.syncfusion.com/support/directtrac/patches

Disclaimer:
Please note that we have created this patch for version 19.4.0.48 specifically to resolve the issues reported in this forum #171091. And we have a plan to include this fix in our upcoming Volume 1 main release which will we estimated to deliver in the end of March 2022.

If you have received other patches for the same version for other products, please apply all patches in the order received. 

Note:  

1.	Document name: görEurovoc.docx: Images with different wrapping styles (Inline and Square) when present side by side is preserved improperly  We have fixed the following reported issue and are at the final stage of the testing, we will update you with private patch on 23rd February 2022

Regards,
Kalaivannan Ganesan 

[Gyorgy Gorog]

Kalaivannan, thanks for the update. I am unable to set the patch right. May this be due to the fact that I am under .NET 6.0 while the zip file contains packages up to 5.0? VS complains that package restored as .NET 4.7.1. 

Thanks!

[Kalaivannan Ganesan]

Hi Gorog,

Currently, we don’t have support to generate patches on the version .Net 6.0, but we will include all the provided  bug fixes in our upcoming next essential studio weekly NuGet release which would be available on 9^th March 2022

Regards,
Kalaivannan Ganesan 

[Kalaivannan Ganesan]

Hi Gorog,

We have included all the provided bug fixes in our latest essential studio Weekly NuGet (v19.4.0.55). We are glad to announce that our latest Weekly NuGet is now available. You can use that latest NuGet to get resolve this issue at your end.

Regards,
Kalaivannan Ganesan