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Scrolling in SfRichTextBoxAdv replaces paragraphs with empty space

Hello,

I am using SfRichTextBoxAdv in a project and after scrolling down and then back to the original position it seems that the paragraphs are invisible. Is there any solution for this behaviour? 

Thanks.


3 Replies
KG Kalaivannan Ganesan Syncfusion Team December 9, 2021 05:00 PM UTC

Hi Andrei,

Thanks for contacting Syncfusion support.

We have tried to reproduce the reported issue in the SfRichTextBoxAdv with V19.3.0.57. but the paragraphs are rendered properly on scrolling the document in both pages and continuous layout mode.

Also created a sample to demonstrate the same which can be downloaded from the below location
https://www.syncfusion.com/downloads/support/forum/171069/ze/RTE_Drag1507932505

So, please modify and share the sample with replication steps to reproduce the reported issue from our side.

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 


AS Andrei Sugeac December 13, 2021 01:02 PM UTC

Hello!

It seems that only when using tables in the richtextboxadv this behaviour appears. I used more paragraphs and at the end I inserted a table. After scrolling down and the back up the first paragraph had dissapeared

I tried also with images and other objects and the issue wasn't reproduced. So it seems that tables trigger this issue.

3.PNG


KG Kalaivannan Ganesan Syncfusion Team December 14, 2021 03:47 PM UTC

Hi Andrei,

Thanks for the update.

We have tried to reproduce the reported issue by scrolling the document with multiple paragraphs and a table in both page and continuous layout mode. But the reported issue is not reproduced, also created a sample to demonstrate the same which can be downloaded from the below location.

https://www.syncfusion.com/downloads/support/forum/171069/ze/SfRichTextBoxAdv_Drag-875388623

And we suspect this issue is specific to your input document. So, please share your input issue reproducing document and your assembly version to proceed further on this issue. because it will help us to provide you with the appropriate solution at the earliest

Please let us know if you have any other questions.

Regards,
Kalaivannan Ganesan 


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