DocIO Edit and Convert to PDF broken the font, break headers apart

Hello;

I was previously using V. 16.4.0.52, open a docx, edit it and covert to pdf using DocIORenderer and show in SfpdfViewer and working fine. but when i update to latest stable 19.3.0.55 i'm facing that fonts are broken and words are broken apart.

For example, my heading Experiences ​break apart to Experience                      s, in the pdf. I tried downgrade and showing correctly now.


Please see below screenshots for more details.

19.3.0.55

19.3.0.55.JPEG


here is 16.4.0.52

16.4.0.52.jpeg

Please help to take alook, with many thanks


1 Reply

LB Lokesh Baskar Syncfusion Team November 26, 2021 04:01 PM UTC

Hi Shinn,

Thank you for contacting Syncfusion support.

We have tried to reproduce the reported issue in SfpdfViewer but, it is working properly at our end when viewing the PDF document in sfpdfviewer. For your reference, we have attached the sample application which we used to reproduce the reported issue and it can be downloaded from the below link:
 
https://www.syncfusion.com/downloads/support/forum/170702/ze/XamarinForms-1962728444.zip  

We suspect that the reported issue might be due to file level information of the Word document which you used. So, could you please share with us the Input Word document and a modified sample of above which reproduce the issue. And also Output PDF document which generated at your end.

This will be more helpful to reproduce the same issue at our end. Thereby, we will proceed further on the reported issue and provide you with the appropriate solution at the earliest.

Note: If you have any confidential data in your document, please replace it with some dummy data and provide us the same. We just need your document to recreate the problem you face.

Please let us know if you have any other questions.

Regards,
 
Lokesh B 


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