when opening a document the content randomly disappears using Firefox

[Andres Montoya]

when I open a SFDT in the DocumentEditor component using Firefox the content disappears

this is the html code:

<ejs-documenteditorcontainer #document_editor_container serviceUrl="{{serviceUrl}}" style="display:block;height:550px"
                             (created)="onCreate()"
                             [height]="'calc(100vh - 50.5px)'"
                             (contentChange)="onContentChange()"
                             (beforeCommentAction)="onCommentAction($event)"
                             [enableToolbar]=true> </ejs-documenteditorcontainer>

this is the code that opens the sfdt:

I attach a video where this behavior is shown in the video

I'm just refreshing the page to open the sfdt again

Attachment: Video_20211116_134659_Trim_9b31d85a.rar

[Suriya Murugan]

Hi Andres, 

Syncfusion Greetings! 

We have checked the provided video. On further analyzing, you were setting locale to your application and sfdt gets loaded on refresh. 

Can you please share the code snippet of how you were changing locale and if possible, share html and component.ts file to recreate the same issue in our side? 

Also, confirm are you facing reported issue in firefox alone? Please share the requested details to proceed further. 

Regards, 

Suriya M.