onPointTap stops working for series A when toggleSeriesVisibility is used to toggle off series B

I have a simple DateTime vs Numeric chart with two series', and a legend to identify each series.
I'm using the onPointTap method to let the user select a data point of interest, which works fine before they toggle off one of the two series. But once a series is toggled off in the legend, the onPointTap method stops working. Then, it seems that ~30 seconds later, the onPointTap features suddenly starts working again. 

Is there anything I can do to avoid this awkward 30 second gap and make these two features work together more reliably?


2 Replies

SK Sriram Kiran Senthilkumar Syncfusion Team November 8, 2021 11:40 AM UTC

Hi Blake, 
 
Greetings from Syncfusion. We have analyzed your scenario at our end, and we would like to let you know that the reported issue regarding the onPointTap callback not working properly when toggling the series visibility using legends is already fixed at our end and the changes will be included in our Vol 3 SP release which is expected to be rolled out by the middle of this month. We will update you once the release is rolled out and we appreciate your patience until then. 
 
Regards, 
Sriram Kiran 



YG Yuvaraj Gajaraj Syncfusion Team November 15, 2021 12:28 PM UTC

Hi Blake Edwards,   
  
Thanks for your patience. The reported issue regarding the onPointTap callback stops working has been fixed and rolled out in our SP release. To resolve this, kindly upgrade the chart widget package to the latest version below.      
   
   
Regards, 
Yuvaraj.  


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