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UWP PdfViewer Annotation Toolbar displays incorrectly

I was having problems in my app where the Annotation toolbar was not displaying correctly and the screen resize did not resize the control. So, I downloaded the SampleBrowser.SfPdfViewer example for Xamarin.Forms. It worked correctly until I updated to the current version of Syncfusion (19.3.0.47). Then, it demonstrated the same issues that I was seeing in my UWP app. Toggle the annotation toolbar on and then the app breaks:

- the PdfView control does not resize when the screen is resized
- the annotation toolbar does not show the "<" on the left side and the free text & signature toolbar buttons are off the screen on the right
- there are no drop down menus when selecting the various toolbar buttons

Let me know if you need more info

Regards,

Arthur


7 Replies
VD Vikram Devaraj Syncfusion Team November 3, 2021 11:51 AM UTC

Hi  Arthur,  
  
Greetings from Syncfusion support,  
  
We were unable to reproduce the issue, “Annotation toolbar displays incorrectly in xamarin UWP platform ” and it is working as expected. Could you please watch the below-provided video and let us know whether we have missed out anything. 
   
Please find the video  in the below link, 
https://www.syncfusion.com/downloads/support/directtrac/general/ze/ToolbarVideo-246619945.zip

Note: We had reproduced this issue using sample Browser in 19.3.0.47 version. 
  
Kindly share the following details to analyze more on this issue and assist you with the better solution    
1. Sample to reproduce the issue. 
2.Replication video/procedure to reproduce the issue.  
3. PDF document   
4. Device information 
5. Xamarin forms version 
  
Regards,  
Vikram



AB Arthur Butler November 3, 2021 12:30 PM UTC

Here is the app that I am testing with.  It is Syncfusion's example with the latest nuget packages.

Syncfusion 19.3.0.48
Xamarin.Forms 5.0.0.2196
Visual Studio Pro 2019 v16.11.5

Regards,

Arthur


Attachment: PdfViewer_684d6fd.zip

VD Vikram Devaraj Syncfusion Team November 4, 2021 07:56 AM UTC

  
Hi Arthur,

While analyzing the issue, “Annotation toolbar displays incorrectly in xamarin UWP platform” in our end, we found that this is not an issue with Xamarin PDF Viewer control and this is due to the latest Xamarin forms version 5.0. We have logged a bug report in the Xamarin forum with the simple sample created at our end.

You can track the status of the bug report created from the following link,
https://github.com/xamarin/Xamarin.Forms/issues/14469

Regards,
Vikram


AB Arthur Butler November 4, 2021 11:12 AM UTC

Hi Vikram,

Which version of Xamarin.Forms works or you?  I will revert to that version for now.

Thanks,

Arthur


VD Vikram Devaraj Syncfusion Team November 8, 2021 07:54 AM UTC

Hi Arthur,

kindly downgrade to the Xamarin.Forms version- 4.5.0.617.

Regards,
Vikram 


AB Arthur Butler November 8, 2021 07:59 AM UTC

Thank you.


VD Vikram Devaraj Syncfusion Team November 9, 2021 08:34 AM UTC

Hi Arthur,

You’re most welcome. For any further information or issues please feel free to contact syncfusion support.

Regards,
Vikram D



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