Getting null for bookmark

Question

I am sending the below parameters to get a bookmark from API
action: "Bookmarks"documentId: "data.pdf"elementId: "pdfViewer"hashId: "QWSFPQy4HqNSkfz/X6Oi2Q=="uniqueId: "Sync_PdfViewer_339e5842-80ac-4e75-6116-604f557b5c7b"

It is returning null.Below is the API code

PdfRenderer pdfviewer = new PdfRenderer(_cache);var jsonResult = pdfviewer.GetBookmarks(jsonObject);return Content(JsonSerializer.Serialize(jsonResult));

Shamini Kiruba Sobers · Accepted Answer

Hi Tejinder, 

Greetings from Syncfusion support. 

We are unable to reproduce the reported issue. The sample we tried at our end can be downloaded from the following link. 

Angular sample: https://stackblitz.com/edit/angular-hdaqvz?file=app.component.ts 

Core web service: https://github.com/SyncfusionExamples/EJ2-PDFViewer-WebServices/tree/main/ASP.NET%20Core/PdfViewerWebService_3.0 

Kindly look into the following video screenshot captured while trying to replicate the issue. 

Video: https://www.syncfusion.com/downloads/support/forum/169943/ze/ScreenCapture1726268139 

Please share the modified sample along with the data.pdf file to replicate the issue at our end so that we can provide a prompt solution at the earliest. 

Regards, 
Shamini