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Rotator not keeping item order

Hello,

During development of a Xamarin.forms app I think I've found a bug in the SfRotator control.
I have attached sample code of it.
What basically happens is that the rotator doesn't stick to the order of items when swiping. If you click on the dots it selects the correct item however it doesn't with swiping. Except when you put the NavigationDirection to LeftToRight then it works as expected. I also experienced some other weird things but was able to sort them out.

Thank you for your help.


Attachment: Archive_b57408be.zip

6 Replies
SS Suganya Sethuraman Syncfusion Team October 20, 2021 12:21 PM UTC

Hi Bas,

Greetings from Syncfusion.

We have analyzed the reported issue. We have prepared a sample based on the code snippet provided but we could not be able to reproduce the issue. We have checked in Xamarin.Forms Android, iOS, UWP. Please have a video for your reference,

Video for Android:  https://www.syncfusion.com/downloads/support/directtrac/general/ze/RotatorRTL_Video776414244

Please provide the following details. This will help us to investigate further and provide the better solution at earliest.

1. Which platform are you facing the reported issue?
2. Please provide the device details

Regards,
Suganya Sethuraman. 
 


BA Bas October 21, 2021 08:57 PM UTC

Hi Suganya,


The platform where I'm having the issue is IOS. I'm developing it on an M1 Mac mini(MacOS 11.6) and Visual Studio for Mac Version 8.10.11(Build 8). I have the issue on any of the iOS simulators and on the iPad Pro I have attached via USB. I have attached a video of what is happening on my machine. I hope you can reproduce it.

If there is anything else you need please let me k


Attachment: Screen_Recording_20211021_at_22.51.45_b885fdba.zip

SS Suganya Sethuraman Syncfusion Team October 22, 2021 03:20 PM UTC

Hi Bas,

We could be able to reproduce the reported issue. We have logged a defect report for the reported issue. You can keep track of the bug from the feedback portal below.

Link: https://www.syncfusion.com/feedback/29777

Note: The provided feedback link is private, and you need to login to view this feedback.

We will fix this issue and provide the patch on November 5, 2021.We appreciate your patience until then.

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,
Suganya Sethuraman. 


JK Jeya Kasipandi Syncfusion Team November 8, 2021 12:43 PM UTC

Hi Bas,

Thanks for your patience.

We have fixed the reported issue and please find the custom assemblies from the below link.


Assembly Version: 19.3.0.48

Disclaimer: Please note that we have created this custom assembly for version 19.3.0.48 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received

Please refer the below link for how to apply custom assemblies.

Fix will be included in our upcoming weekly release NuGet which is available on November 09, 2021.We appreciate your patience until then.

Regards,
Jeya K


RS Ruba Shanmugam Syncfusion Team November 9, 2021 02:03 PM UTC

Hi Bas, 
 
Sorry for the inconvenience. There is no weekly NuGet release today due to the having Volume 3 Sp1 release. This fix will be included in the next weekly NuGet release, which is scheduled for November 16, 2021. Until then, we appreciate your patience. 
 
Regards, 
Ruba Shanmugam 


SS Suganya Sethuraman Syncfusion Team November 18, 2021 07:00 AM UTC

Hi Bas,

Thanks for your patience.

We have included the fix in our latest Weekly NuGet release v19.3.0.54 which is available for download (https://www.nuget.org/ ). We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you would require any further assistance.

Regards,
Suganya Sethuraman. 


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