Problems displaying filtered dropdown list on iphone/safari

I have a dropdown list with a button in the footer. Works fine with no filtering. When I enable filtering and use it on an iphone 7 / Safari, the dropdown fills the screen and the button disappears.


@using Syncfusion.Blazor.DropDowns

@using FilterType = Syncfusion.Blazor.DropDowns.FilterType


NO FILTERING. iPhone7 / Safari: Works as expected


<SfDropDownList TItem="GameFields" TValue="string" Placeholder="Select a game" DataSource="@Games">

    <DropDownListFieldSettings Text="Text" Value="ID"></DropDownListFieldSettings>

    <DropDownListTemplates TItem="GameFields">

        <FooterTemplate>

            <SfButton>BUTTON</SfButton>

        </FooterTemplate>

    </DropDownListTemplates>

</SfDropDownList>


FILTERING ENABLED. iPhone7 / Safari: Dropdown fills entire screen and doesn't show button in footer


<SfDropDownList TItem="GameFields" TValue="string" Placeholder="Select a game" DataSource="@Games" AllowFiltering="true" FilterType="FilterType.Contains">

    <DropDownListFieldSettings Text="Text" Value="ID"></DropDownListFieldSettings>

    <DropDownListTemplates TItem="GameFields">

        <FooterTemplate>

            <SfButton>BUTTON</SfButton>

        </FooterTemplate>

    </DropDownListTemplates>

</SfDropDownList>



@code{

    public class GameFields

    {

        public string ID { get; set; }

        public string Text { get; set; }

    }

    private List<GameFields> Games = new List<GameFields>()

{

        new GameFields(){ ID= "Game1", Text= "American Football" },

        new GameFields(){ ID= "Game2", Text= "Badminton" },

        new GameFields(){ ID= "Game3", Text= "Basketball" },

        new GameFields(){ ID= "Game4", Text= "Cricket" },

        new GameFields(){ ID= "Game5", Text= "Football" },

        new GameFields(){ ID= "Game6", Text= "Golf" },

        new GameFields(){ ID= "Game7", Text= "Hockey" },

        new GameFields(){ ID= "Game8", Text= "Rugby"},

        new GameFields(){ ID= "Game9", Text= "Snooker" },

        new GameFields(){ ID= "Game10", Text= "Tennis"},

    };


}


5 Replies

GK Gunasekar Kuppusamy Syncfusion Team October 12, 2021 03:50 AM UTC

Hi Dave, 

 
Greetings from Syncfusion support. 

 
We can reproduce the reported issue from our end. We are currently validating your query and we will update the further details within two business days on or before 13th October. 

 
Regards, 
Gunasekar 



GK Gunasekar Kuppusamy Syncfusion Team October 18, 2021 12:17 PM UTC

Hi Dave,

Greetings from Syncfusion support.

We are able to reproduce the issue from our end and we have considered Footer content is not displayed in mobile mode, when enable the Filtering”  as a bug from our end and logged the report for the same and it will be included in our patch release on 26th October 2021.

You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link : https://www.syncfusion.com/feedback/29462/ 

Regards,
Gunasekar



LS Lee Stevens November 4, 2021 03:20 PM UTC

Hi, potentially related to this, the footer content of the Calendar quick info popup is also empty when opened on mobile. Have tried in safari on iOS and in the Edge/Chrome developer tools by setting the screen size to 823Hx411W, it's the same on both.


Inspecting the page reveals that e-popup-footer is completely empty:


Is this the same issue or do I need to create a new one? Tested on the latest release, 19.3.0.48.


Thanks in advance.



BC Berly Christopher Syncfusion Team November 9, 2021 07:57 AM UTC

Hi Lee Stevens, 
  
We have checked the reported issue both in the Calendar and DatePicker component with the mentioned screen resolution in the IOS device on the browser stack site and chrome emulator. Unfortunately, the reported issue does not occur at our end. Please refer the below screenshot. 
  
IOS device: 
  
 
  
Chrome emulator: 
  
 
  
For your convenience, we have attached the sample below. 
  
So, please share any issue reproducing sample or code example that will help us to check and proceed further from our end. 
  
Regards, 
Berly B.C 



BC Berly Christopher Syncfusion Team November 9, 2021 07:58 AM UTC

Hi Dave, 
  
We are glad to announce that fix for the issue “Footer content is not displayed in mobile mode, when enable the Filtering" has been rolled out in the weekly patch release 19.3.48. We request you to update the NuGet to latest version to get rid of this issue.    
  
Please let us know if you need any further assistance on this.   
  
Regards,   
Berly B.C   


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