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Can't type on UWP

Hi,

I am using the latest Syncfusion.Xamarin.SfAutoComplete version 19.3.0.44 and when I simply add

<xForms:SfAutoComplete />

to XAML file, then I can't write anything into it using my keyboard. I also tried on-screen keyboard, but no success too. I am able to put or delete a text using mouse right click to paste a text, but keyboard is not responding at all.


I tried to run the same code on physical Android tablet, and it was working well.


Any advice here?

Many thanks.

Ivo


3 Replies
SS Suganya Sethuraman Syncfusion Team October 11, 2021 07:34 AM UTC

Hi Ivo,

Greetings from Syncfusion.

We have analyzed the reported issue. We have created the sample based on the information provided. But we could not be able to reproduce the reported issue. Keyboard interaction is working fine at our end.

Please have a sample and video for your reference,

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/SfAutocompleteKeyboard1389069575

Video: https://www.syncfusion.com/downloads/support/directtrac/general/ze/AutoCompleteVideo-2127838459

Since we are not aware of your exact application scenario, so we request you to check the issue with the attached sample and let us know whether it is reproduced or not? If the issue was not reproduced in this sample, please revert us by modifying the sample based on your application along with replication procedure or provide the sample.

Please provide the following details,

1. Please provide the windows OS version

2. Please provide the Visual Studio version and Xamarin.Forms version

It will help us to provide better solution at the earliest.

Regards,
Suganya Sethuraman. 
 


IS Ivo Snoza October 11, 2021 12:06 PM UTC

Hi Suganya,

thank you for your response. Your sample app works well. I identified problem was causing part of the code in our application where we do catch event Windows.UI.Xaml.UIElement.PreviewKeyDown in uwp page renderer and we also set KeyRoutedEventArgs.Handled to true. When I remove this line, everything works well.


Thank you for your time and sorry I did not identified it before I created this thread.


Thanks.

Ivo


SS Suganya Sethuraman Syncfusion Team October 12, 2021 05:42 AM UTC

Hi Ivo,

Thanks for the update.

We are glad that your issue is resolved. Please let us know if you require any further assistance.

Regards,
Suganya Sethuraman. 


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