SfChat Layout problems on iOS

Hello,

I have some problem with the layout of SfChat component in iOS project. So far the Android version seems to behave normally. 

Problem 1:  *sometimes* there is a big gap below the typing textbox, and bringing up the keyboard it goes to cover the typing box. (see screenshots)


scr1.jpg


scr2.jpg


Problem 2: Tapping outside the typing box (as in Android version) the keyboard should disappear, which is not the case.


SfChat component is version 19.3.0.43, iOS 15.0


Many thanks in advance,

Juri



1 Reply

SV Suja Venkatesan Syncfusion Team October 6, 2021 03:18 PM UTC

Hi Juri, 

Thank you for contacting Syncfusion support. 

Regarding query “Problem 1:  *sometimes* there is a big gap below the typing textbox, and bringing up the keyboard it goes to cover the typing box.” 
We have checked the reported issue in simple sample but unfortunately we are unable to reproduce the issue in our end. The simple sample we have used to check this issue is available in the following link for your reference. 


Please have a look at this sample and revert us with a modified sample to reproduce the issue otherwise provide the Xaml and C# code snippet of page in which you are facing the issue. It will be more helpful for us to find the exact cause for the issue and to provide the prompt solution at earlier. 
  
Regarding query “Problem 2: Tapping outside the typing box (as in Android version) the keyboard should disappear, which is not the case.” 

You can achieve the requirement to show the Keyboard always by using ShowKeyboardAlways property. Please refer the ShowKeyboardAlways property in the  following help documentation. 




Regards, 
Suja. 


Loader.
Up arrow icon