synfusion control issue in different resolutions

I have created more than 100 razor components using syncfusion control with 1920 X 1800 resolution.The font size and space between each control is good in this resolution.But when I run this application in 1396 X 768 resolution,then the font and space between each control is big and space is not good when compare to 1920 X 1800 resolution.

Please check the below screen cast and advise how to resolve this issue.

https://www.screencast.com/t/f5qCh2ryq0n


14 Replies

KI KINS September 27, 2021 01:08 PM UTC

Please help 



JL Joshna Lingala Uthama Reddy Lingala Syncfusion Team September 27, 2021 01:23 PM UTC

Hi KINS, 
  
Greetings from Syncfusion. 
  
We have validated your reported issue for “occurrence of space and font issues while changing resolutions” at our end. We let you know that this is the default functionality of the Window, as the resolution changes, the size of fonts and spaces between the controls/words are applied. We have shared the image reference of a web image in two different resolution . 
  
In 1920 X 1080 resolution: 
  
 
  
In 1366 X 768 resolution: 
  
If you need to fit the Syncfusion controls based on screen resolution, try writing the CSS based on resolution in application end.
https://stackoverflow.com/questions/40526500/css-for-different-screen-resolutions
 
 
Please get back to us if you have any queries. 
  
Regards, 
Joshna L  
 



KI KINS September 28, 2021 05:03 AM UTC

can you provide me example code ??



KI KINS September 29, 2021 01:31 PM UTC

Awaiting for reply 



KI KINS September 29, 2021 05:23 PM UTC

Please help 

It's my top most urgent task

Without support team ,it is difficult to complete task



JL Joshna Lingala Uthama Reddy Lingala Syncfusion Team September 29, 2021 05:24 PM UTC

Hi KINS, 
 
Thanks for the update. 
 
We have prepared a sample for your reference in which the component is displaying as same even if we change the system display resolution. Please find the sample and image references for your requirement 
 
 
CodeSnippets: 
 
<style> 
 
@@media (min-width: 1366px) { 
   .e-control{ 
      width: 260px; 
      height: 295px; 
   } 
</style> 
 
 
Image [1920 * 1080] 
 
 
Image [1366 * 768] 
 
 
 
Kindly try with the above information and sample and get back to us if you have any concerns 
 
Regards, 
Joshna L 



KI KINS September 30, 2021 04:17 AM UTC

sorry the above media query is not working

Please check my comments in below screencast

https://www.screencast.com/t/bWCJ8KMZ


Please help, its my top most urgent



JL Joshna Lingala Uthama Reddy Lingala Syncfusion Team September 30, 2021 04:29 PM UTC

Hi KINS, 
  
Thanks for the update. 
  
We need more information about the syncfusion components used in the application, could you please share the component details to provide the solution at the earliest. 
  
Regards, 
Joshna L  
 



KI KINS September 30, 2021 05:30 PM UTC

Thanks for update 

Can I send my razor component by tomorrow morning??




KI KINS October 1, 2021 03:58 AM UTC

Please check the below screencast and attached sample code for your reference.


screencast:-

https://www.screencast.com/t/sSwcisUUv



Attachment: DataentryUI1126183121_3b6a1d3f.zip


KI KINS October 5, 2021 03:43 AM UTC

awaiting for reply



JL Joshna Lingala Uthama Reddy Lingala Syncfusion Team October 6, 2021 04:07 PM UTC

Hi KINS, 
 
Sorry for the delay. 
 
We have created a new incident under your Direct trac account to follow up with this query. We suggest you to follow up with the incident for further updates. Please log in using the below link.    
 
Regards, 
Joshna L 
 



KI KINS October 13, 2021 09:36 AM UTC

Thanks for update...

Is it possible to change existing syncfussion control height and font size based on screen resolution.





NR Nevitha Ravi Syncfusion Team October 15, 2021 02:03 PM UTC

Hi KINS, 
  
You can have a follow with the incident created under your login account for further follow-up on this query. 
  
Regards,
Nevitha 


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