Drag and Drop becomes unstable when rows and dragged and dropped quickly

[Zachary]

When I got to this example and very quickly drag rows from the bottom up the drag and drop functionality becomes unstable.

https://ej2.syncfusion.com/demos/#/material/tree-grid/row-reorder.html

Eventually a row becomes stuck to the mouse and cannot be dropped. You can get rid of that row by clicking far off the grid, but after that the functionality of drag/drop does not work properly

[Pon Selva Jeganathan]

Hi Zachary,  

   

Thanks for contacting syncfusion forum. 

 

Query: Drag and Drop becomes unstable when rows and dragged and dropped quickly

 

We checked shared demo link, but We are unable to reproduce the issue at our end. The Row drag and drop works fine. 

 

Please refer to the below video demo. 

https://www.syncfusion.com/downloads/support/forum/169054/ze/Row_reorder-631809207 

 

After following the above reference, still faced issue please share us the following details.

1. Share the detail explanation.
2. Share the Tree Grid rendering code example.
3. If you use any row drag and drop customization. Kindly share those details.
4. Share the screenshot of stacktrace details(face if any)
5. If possible, share the issue reproducible sample.
6. Share the video demo of the issue.

 

The provided information will be helpful to provide you response as early as possible.   

  

Regards, 

Pon selva 

[Zachary]

Hi Pon,

I've attached a video of the behavior.

Attachment: drag_and_drop_causes_treegrid_to_become_unstable_13ff8f4e.zip

[Padmavathy Kamalanathan]

Hi Zachary, 

 

Greetings from Syncfusion Forums. 

 

We can reproduce the reported issue in our online demo. This issue has been fixed and you can expect it to work properly after our Volume 3 Main release (which is expected to be rolled out by this week). 

 

If you face same issue even after the release, kindly get back to us.  

 

Regards, 

Padmavathy Kamalanathan 

[Zachary]

Thanks for the update!

[Pon Selva Jeganathan]

Hi Zachary,   

 

We are glad to announce that the fix for the issue (“Drag and drop issue”) has been rolled out in Essential Studio 2021 Volume 3 release v19.3.0.43 and is available for download under the following link.

 

https://www.syncfusion.com/forums/169291/essential-studio-2021-volume-3-main-release-v19-3-0-43-is-available-for-download 

 

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

 

Regards,            

Pon selva 

[Zachary]

Thanks again Pon!

[Pon Selva Jeganathan]

Hi Zachary,  

 

Thanks for the update. 

 

Kindly get back to us for further assistance. We are happy to assist you. 

   

Regards, 

Pon selva