Random character when pressing a toolbar button

[Dimitris]

Hello,

When I press a toolbar button It seems like a random character gets added in the html content

of the rich text editor, because when I get the content and convert it to ansi I see a random character appear.

You can check if you copy from the console.log to a notepadd++ and convert to ansi.

Attachment: SyncfusionWebApplication2_538e3408.rar

[Gunasekar Kuppusamy]

Hi Theofilos,

Greetings from Syncfusion support.

We have validated your reported issue from our end but unfortunately, we could not reproduce the issue from our end.

Video reference:  https://www.syncfusion.com/downloads/support/forum/168901/ze/Video584719445

So, please share the following details,  

• What is the toolbar button actions you have performed.
• Video reference for the issue reproducing case.
• The content you have pasted into the Notepad++.

  

The above details will be helpful for us to validate and reproduce the issue from our end and assist you at the earliest. 

 

Regards, 

Gunasekar 

[Dimitris]

It's probably because I use a Greek keyboard.

But when try to convert it to Windows- 1252  I also get a character 

"​". Maybe, I can remove the character if I try to convert it with javascript?

Attachment: record_cec709a5.rar

[Gunasekar Kuppusamy]

Hi Chris,

Good day to you.

We have further validated the reported issue from our end. 

By RichTextEditor behavior, When you enable bold style in the empty text then we have added the "​" code for maintaining range. This code was converted to the unwanted code while converting to ANSI format.

We couldn't remove this code when you apply the bold for empty text, but we have considered “Remove "​" character code in the styles tag when start typing” as a bug from our end and logged the report for the same and it will be included in our patch release on 12^th October 2021. 

  

You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link : https://www.syncfusion.com/feedback/28831/

Regards,

Gunasekar

[Gunasekar Kuppusamy]

Hi Chris, 

 

Thanks for the patience. 

 

We have included the fix for the issue  “Remove "​" character code in the styles tag when start typing” with the version “19.3.45”. Can you please upgrade your package version to the latest to resolve the issue from your end? 

  

Release notes: https://ej2.syncfusion.com/documentation/release-notes/19.3.45/?type=all#richtexteditor 

  

We thank you for your support and appreciate your patience in waiting for this patch release. Please get in touch with us if you would require any further assistance   

   

Regards,  

Gunasekar