Aggregate not showing

[Charles]

Good day,

 I have been trying to use aggregate using your demo and documentation but the template does not show and the few times it even showed, it disappears the moment one navigates to the next page. 

I wouldn't need to send Samples because your documentation page also has the same issue.

Aggregates in React Grid component - Syncfusion (First three topics)

Only the demo page work as it ought to, though the codes are the same, so am guess probably the version. Am using version 19.2.60. I believe whatever caused what happened on the first three samples on your documentation page is what is also causing mine.

Cheers

[Sujith Kumar Rajkumar]

Hi Charles, 

 

Greetings from Syncfusion support. 

 

We checked the reported problem but unfortunately were unable to reproduce it in the documentation samples as the aggregates were displayed property. Please check the below screenshot images for reference, 

 

 

 

Documentation: https://ej2.syncfusion.com/react/documentation/grid/aggregate/#footer-aggregate 

 

We also checked this case by creating an individual sample with latest packages, and the aggregates were properly displayed. Please check the below sample for reference, 

 

Sample: https://stackblitz.com/edit/react-1kcjns 

 

We suspect that this problem might be occurring due to cached memory of the browser restoring old settings in the documentation site. And as for the problem reproduced in your application, we suspect that it might be occurring due to duplicate packages installed inside your application’s ‘@syncfusion’ package in the node modules folder. This might be invoking different package version files causing the reported problem. So please follow the steps provided below to overcome this, 

 

• Delete package.lock.json file from your application.  
• Remove the @syncfusion package folder from the node_modules.
• Use latest version or “*”(Installs the latest packages) for all Syncfusion components in package.json file.  
• Then install the NPM packages.

 

Once installed, clear the browser cache and try running the application and check if the problem is resolved. Also try opening it in other browsers. 

 

If problem still persists then please share us the following information to validate further on this, 

 

• Share us the Grid code file.
• Share us a video demonstration of the problem.
• Share us the package.json file of your application.
• If possible share us a simple sample to replicate the problem or try reproducing it in the above provided sample.

 

Regards, 

Sujith R