Scheduler control on iPad

[Alex]

Hi,

When viewing the scheduler control on iPad (Safari) how do we get drag and drop to work?  Although it is possible to drag the whole events section around when selected, how do we control this?

Thanks

Alex

[Satheesh Kumar Balasubramanian]

Hi Alex, 

  

Thanks for using Syncfusion Products. 

  

We have validated your reported query "When viewing the scheduler control on iPad (Safari) how do we get drag and drop to work?". On iPad every site is default opened as "Desktop version"(Configured globally in Safari settings). If you click on the "aA" in the url on safari and change to "Mobile version" then it will work properly. 

  

 

  

Kindly try the above solution and let us know for further assistance. 

  

Regards, 

Satheesh Kumar B 

[Alex]

Thanks for the suggestion and not sure if this intended but the scheduler control looks completely different? The list of resources has gone and you can only view them individually? This is not what is required, we want the scheduler to be exactly the same view just able to use drag and drop.

[Satheesh Kumar Balasubramanian]

Hi Alex, 

  

Thanks for your update. 

  

We have validated your reported query "we want the scheduler to be exactly the same view just able to use drag and drop." and suggest to set false to the EnableCompactView option within the ScheduleGroup to render the resources of the scheduler as in desktop . 

Sample: https://www.syncfusion.com/downloads/support/forum/168357/ze/CompactView-189725348 

UG: https://blazor.syncfusion.com/documentation/scheduler/resources#compact-view-in-mobile 

  

Index.razor:   

<SfSchedule @ref="ScheduleObj" TValue="AppointmentData" Width="100%" Height="650px" @bind-SelectedDate="@CurrentDate" @bind-CurrentView="@CurrentView"> 

    <ScheduleGroup Resources="@GroupData" EnableCompactView="@EnableCompactView"></ScheduleGroup> 

.................................................. 

</SfSchedule> 

  

@code { 

    private View CurrentView = View.Month; 

    public bool EnableCompactView = false; 

    SfSchedule<AppointmentData> ScheduleObj; 

} 

  

Kindly try the above solution and let us know for further assistance. 

  

Regards, 

Satheesh Kumar B 

[Alex]

Hi,

The scheduler still doesn't work as expected - it doesn't seem possible to use drag and drop on an ipad - can you confirm this should be possible?

Thanks,

Alex

[Balasubramanian Sattanathan]

Hi Alex, 

Thanks for the reply. 

We have analyzed your query at our end and let you know that, In iPad, we can drag and drop the appointment by tap holding (long clicking) it. We have prepared a video demo for your reference. 

Here is the video demo that works as expected. 

https://www.syncfusion.com/downloads/support/forum/168357/ze/video-1341526030.zip 

Kindly check the video and let us know if you need further assistance. 

Regards, 

Balasubramanian S 

[Alex]

Hi,

This is still not working.  We have set the EnableCompactView ​ to false  but we are still getting the compact view, 

[Satheesh Kumar Balasubramanian]

Hi Alex,

Thanks for your update.

We have validated your reported query "We have set the EnableCompactView ​to false but we are still getting the compact view." and tried to reproduce the issue at our end. But, we were unable to reproduce the issue at our end.

Please find the sample which prepared for your issue - https://www.syncfusion.com/downloads/support/forum/168357/ze/CompactView-1759643666

Could you please share the below details to reproduce the issue? This will help to validate the issue and provide prompt solution at earliest. 

 

• Replicate the issue in above sample or share issue replicating sample if possible

• Share all schedule related code snippets with package version and browser details
• Share issue depicting video

Regards,

Satheesh Kumar B

[Alex]

Hi,

Thanks for this but the example provided is very different to our situation.  The issue is the layout not the drag and drop operation.  We have 30 resources displayed on the left hand side which when displayed in the mobile view only one resource is displayed at a time.  When we switch to mobile view of the site we get only one resource displayed as shown in the 2 image below

 

[Satheesh Kumar Balasubramanian]

Hi Alex, 

  

Thanks for your update. 

  

We have validated your reported query "When we switch to mobile view of the site we get only one resource displayed" based on your shared details. We have checked the issue in iPad Air 4th Gen Safari browser on browserstack, since currently we do not have availability of iPad device. But, we were unable to reproduce the reported issue at our end. Additionally, please check EnableAdaptiveUI property for rendering in compact view. 

  

https://blazor.syncfusion.com/demos/scheduler/adaptive-grouping?theme=bootstrap5  

 

 

 

Regards, 

Satheesh Kumar B 

[Alex]

As already mentioned, you have way too few resources in your example.  If you look at the screenshots provided you can see we have 30 or so - you need to create with a comparable number of resources.

[Satheesh Kumar Balasubramanian]

Hi Alex, 

  

Thanks for your update. 

  

We have validated your reported query "If you look at the screenshots provided you can see we have 30 or so - you need to create with a comparable number of resources." based on your shared details and modified the sample with 30 resources. We have checked the issue in iPad Air 4th Gen Safari browser on browserstack. But, we were unable to reproduce the reported issue at our end. 

  

Sample: https://www.syncfusion.com/downloads/support/forum/168357/ze/CompactView969790513 

  

 

  

Could you please share the below details to reproduce the issue? This will help to validate the issue and provide prompt solution at earliest. 

• Replicate the issue in above sample with proper replication steps
• Share all schedule related code snippets

  

Regards, 

Satheesh Kumar B 

[Alex]

Hi,

Thanks for getting back to me.

As can be seen from the screenshot attached the scheduler UI is displaying a single resource when on the mobile view.  Not sure what we can provide to help understand what is happening as it's your control?  Are y

[Satheesh Kumar Balasubramanian]

Hi Alex, 

  

Thanks for your update. 

  

We have created a new ticket under your account to follow up with this query. We suggest you to follow up with the ticket for further updates. Please login using the below link. 

https://support.syncfusion.com/support 

 

Regards, 

Satheesh Kumar B