Track Changes toggle button behaviour causes flashing panel

[Brandon M]

Hey,

Currently, the behaviour of the track changes is somewhat problematic.

Steps:

1) Enable custom toolbar, by setting the documentEditor toolbar to:  (Not sure if required, but happens with this)

    public item = [

        'Open',

        'Separator',

        'Undo',

        'Redo',

        'Separator',

        'Image',

        'Table',

        'Separator',

        'Header',

        'Footer',

        'PageSetup',

        'PageNumber',

        'Break',

        'Separator',

        'Find',

        'LocalClipboard',

        'Separator',

        'TrackChanges',

        'Separator',

        {

            prefixIcon: 'e-custom-icons e-save',

            tooltipText: 'Save Document',

            text: this.onWrapText('Save Document'),

            id: 'SaveDocument'

        }

    ];

2)  Enable track changes

3) Make changes

4) Disable Track changes

5) Attempt to drag cursor over Track Changes text. 

Notice that dragging cursor over the text seemingly tries to close and open the track changes panel rapidly.

Attached is a video showing the way it flashes in and out. 

Attachment: MCpT9h7ETe_d998b11b.zip

[Suriya Murugan]

Hi Brandon, 

Syncfusion Greetings! 

We can reproduce the reported issue. Currently, we are validating and get back to you by August 25,2021. 

Regards, 

Suriya M. 

[Suriya Murugan]

Hi Brandon, 

 

We have confirmed the reported issue as bug and logged the defect report. We will fix this issue and include in our EJ2 patch release which scheduled on September 8,2021. 

 

You can track the status of bug through below feedback link: 

https://www.syncfusion.com/feedback/27508/facing-issue-in-track-changes-revision-pane  

 

Regards, 

Suriya M. 

[Kurthis Banu Abdul Majeeth]

Hi Brandon,  

We deeply regret the inconvenience caused.  

We are not possible to include the fix in our latest patch release. Currently, we are working on resolving this issue with high priority. We will fix this issue and include in our patch release which scheduled on October 5, 2021.  

You can track the status of bug through below feedback link:    

https://www.syncfusion.com/feedback/27508/facing-issue-in-track-changes-revision-pane  

Regards,    

Kurthis Banu A.  

[Kurthis Banu Abdul Majeeth]

Hi Brandon, 

We deeply regret the inconvenience caused.   

We are not possible to include the fix in our latest patch release. Currently, we are working on resolving this issue with high priority. We will fix this issue and include in our patch release which scheduled on October 12, 2021.   

You can track the status of bug through below feedback link:   

https://www.syncfusion.com/feedback/27508/facing-issue-in-track-changes-revision-pane 

Regards,    

Kurthis Banu A.    

[Kurthis Banu Abdul Majeeth]

Hi Brandon,  

We are glad to announce that our patch release (v19.3.46 ) is rolled out successfully and In that release, we have added the fix for reported issue.
          

Please upgrade the package to latest version to resolve your reported issue.             

https://www.npmjs.com/package/@syncfusion/ej2-documenteditor  

https://www.npmjs.com/package/@syncfusion/ej2-angular-documenteditor 

Code snippet to resolve your reported problem:  

container.documentEditor.showRevisions = false; 

Release notes: 

https://ej2.syncfusion.com/documentation/release-notes/19.3.46/?type=all#document-editor 

Feedback Link: 

https://www.syncfusion.com/feedback/27508/facing-issue-in-track-changes-revision-pane 

Please let us know if you have any questions. 

Regards,  

Kurthis Banu A.  

[swarnkamal.parmar]

I see a few experts in this thread who might have come across a problem we are facing, sharing the query below to seek help!

We need a metadata field to pass the serial number in the syncfusion xml payload and display it somewhere in track changes card for a word document.

Any suggestions would be highly appreciated?

[Dhanush Sekar]

Hi Swarnkamal,

For the purpose of linking a revision, the Document Editor maintains the revision id. also, the revision id is dynamic.

We have following limitation in providing the requested support.

1. Track change Id is not static as per docx specification.
2. In file level, track change id is zero based index.
3. If one revision is added, track change id for all the track changes present in the document is updated with new Id.
4. Once the SFDT is converted to docx, we can't keep track of track change ids.

Due to the above limitation, we can't maintain static id for track changes. We have attached a video for your reference.

Regards,

Dhanush Sekar

Attachment: media1_(4)_d9b0a307.zip