App Freezes

[Hamid Akhtar]

My application freezes completely on rendering the appointment to scheduler.  Although my data is all correct. 
If default view sets to month, it runs perfectly. But when I navigate to week view or default view is set to week view, the app freezes. it seems like an object get stuck in an infinite loop during rendering. 
Any Idea?  

[Vinitha Devi Murugan]

Hi Hamid, 

 

Greetings from Syncfusion support 

 

We have validated your reported “My application freezes completely on rendering the appointment to scheduler in week view” issue at our end by preparing sample. Since the appointments loaded properly in week view at our end. Please refer to the below working sample. 

 

Sample: https://stackblitz.com/edit/angular-schedule-with-remote-data?file=main.ts  

 

Kindly refer the above sample, If you still facing the same problem share us the below details to serve your better.  

• Share your appointment collections details.
• Whether you are loading local data/ remote data to scheduler.
• If it is remote data, kindly share your response details in network tab.
• Share video demo that illustrates your issue.
• Share your Syncfusion package version.
• Replicate your problem in the above shared sample or
• Share a sample illustrating the problem which would help us to proceed further.

Regards, 

Vinitha 

[Hamid Akhtar]

Application get stuck in this loop. Reason is it has duplicate appointments with same Id, So it never get out of this loop. Although my data source has only single appointment. It's strange why it's getting 2 appointments. I debug it on eventRender. 
 

[Hamid Akhtar]

https://stackblitz.com/edit/angular-schedule-with-remote-data-grydn8?file=app.component.ts

[Vinitha Devi Murugan]

Hi Hamid, 

 

Thanks for your update. 

 

We have checked your reported issue with your shared sample with your shared data set.  Since the appointment is loaded properly in week view at our end in both with resource and without resource cases. Please refer to the below working sample and screenshot of appointment.  

 

Without Resource: https://stackblitz.com/edit/angular-schedule-with-remote-data-wabgmt?file=app.component.ts  

 

 

 

With Resource: https://stackblitz.com/edit/angular-schedule-with-remote-data-with-resource?file=app.component.html  

 

 

 

Kindly refer the above sample, If you still facing the same problem share us the below details to serve your better.  

• Share your Syncfusion package version
• Replicate your problem in the above shared sample or
• Share a sample illustrating the problem which would help us to proceed further.

Regards, 

Vinitha 

[Hamid Akhtar]

Scheduler version  is 18.4.49, I updated it to 19.3.48 but getting  the below issue.  Also, I tried different solutions Stated in the link. Not a single solution worked for.
https://www.syncfusion.com/forums/144809/str-match-is-not-a-function
   

[Vinitha Devi Murugan]

Hi Hamid, 

 

Thanks for your update. 

 

We have validated your reported “str.match is not a function” issue at our end and we suspect that packages not properly installed in your ‘@syncfusion’ folder of ‘node_modules’. Please follow the below steps to overcome the reported behavior.  

 

1. Delete package.lock.json file from your application.  

2. Remove the @syncfusion package folder from the node_modules.  

3. Use same version for all components in package.json file.  

4. Then install the new packages.  

 

UG Link: https://ej2.syncfusion.com/angular/documentation/common/how-to/update-npm-package/   

 

Kindly try with the above suggested solution and get back to us if you need any further assistance. 

 

Regards, 

Vinitha 

[Hamid Akhtar]

https://drive.google.com/file/d/13ik76x1yAcNjkN6LPC7-U33uHisvOWDF/view?usp=sharing
Can you watch the video please.

An event schedule the same day (10 nov) works fine until and unless it start time is around 2pm and end is 6pm. 
Other than that particular time it is working fine but when I set it's time to the above time. it get stuck in the infinite loop as mentioned in above comments. 
It's very surprising!!!!!!!!!!

[Vinitha Devi Murugan]

Hi Hamid, 

 

Thanks for your update. 

 

We have validated your reported issue at our end by preparing sample and appointment like your shared video demo. But unfortunately, we were unable to replicate the issue at our end. Appointment loaded properly in all views at our end. Please refer the working sample and video demo from the following link. 

 

Sample: https://stackblitz.com/edit/angular-schedule-with-remote-data-with-resource-gl8sob?file=app.component.ts  

Video Demo: https://www.syncfusion.com/downloads/support/forum/168245/ze/AppointmentVideoDemo-800492736  

 

Kindly try the above sample, If you still face the problem at your end, please try to replicate the issue in above sample or share issue reproducing sample to provide prompt solution. 

 

Regards, 

Vinitha 

[Hamid Akhtar]

https://stackblitz.com/edit/angular-schedule-with-remote-data-with-resource-qrv7bf?file=app.component.html

I added the data on which I am facing the issue, cant reproduce with my dataset. 

[Nevitha Ravi]

Hi Hamid, 

Thanks for your update. 

Could you please share the following details to check the issue further at our end. 

• Whether the features and customization in our shared sample is similar to yours?
• Share the code snippets or scheduler related files.

Regards, 

Nevitha