ios pdfviewer doesnt show pdf correctly

[Gary]

I am using pdfviewer to annotate a pdf. This works in Android but does not work correctly in iOS with the same code - with a large file (contains a singe page with a 2kx2k pixel image),  it loads the image, but it seems zoomed in to a very small area ,and attempting to annotate a line of 5 pixels width covers 1/2 the screen. The image is here  https://ianb.ca/0c98fab1-33a0-4d2f-9a1c-6fa9bf7fcafc.pdf

It looks like it's calculated the wrong image size.

Testing with version 19.1 and also the latest 19.2.0.56

[Vikram Devaraj]

Hi Gary,

 

We have made some improvement in our code for thickness of the annotation after 19.2.0.47 versions. In previous versions, while zoomed in and draw the annotation will looks bigger but when checking with our latest version(19.2.0.56) we were unable to reproduce any issues like  zoomed in and drawing annotation will cover half of the screen and it is working as expected. Could you please watch the below-provided video and let us know whether we have missed out anything while replicating the issue. 

 

Please find the video in the below link,
https://www.syncfusion.com/downloads/support/directtrac/general/ze/1682222035178609.zip

Kindly share the following details to analyze more on this issue and assist you with the better solution    

1.Simple sample. 

2.Replication video/procedure to reproduce the issue.  

3.Device info. 

Regards,
Vikram