When I use schedule,I set (popupOpen)="onPopupOpen($event)",then when i doubleclick the item. it throw an error

[JiaJian chen]

the ej2-shcedule.es2015.js at eventDoubleClick throw an error:this.parent.eventWindow is undefined

[Vinitha Devi Murugan]

Hi JiaJian, 

 

Greetings from Syncfusion support 

 

We have validated your reported “eventDoubleClick throw an error:this.parent.eventWindow is undefined” issue at our end by preparing sample with latest version and unable to replicate the issue. The event editor opens properly on event double click at our end. Please refer to the below working sample.  

 

Sample: https://stackblitz.com/edit/angular-default-sample-schedule?file=app.component.ts  

 

We suspect that packages not properly installed in your ‘@syncfusion’ folder of ‘node_modules’. Please follow the below steps to overcome the reported behavior.  

 

1. Delete package.lock.json file from your application.  

2. Remove the @syncfusion package folder from the node_modules.  

3. Use same version for all components in package.json file.  

4. Then install the new packages.  

 

UG Link: https://ej2.syncfusion.com/angular/documentation/common/how-to/update-npm-package/   

 

Kindly refer the above sample and suggested solution. If you still facing the same problem share us the below details to serve your better.  

• Share Syncfusion version
• Replicate your problem in the above shared sample or
• Share a sample illustrating the problem which would help us to proceed further.

Regards, 

Vinitha 

[JiaJian chen]

my schedule version is  19.2.51

[JiaJian chen]

all of my component verion

[Praveenkumar Narasimhanaidu]

Hi JiaJian, 

Thanks for your update. 

We have further validated the reported problem with shared package versions and unfortunately, still we are unable to replicate the issue at our end. Please find the working sample below. 

Sample: https://stackblitz.com/edit/angular-default-sample-schedule-9ueqqc?file=app.component.html 

Kindly try the above sample and If you still face the issue at our end, please share following details to provide the solution at earliest. 

• Share your scheduler related code snippets
• Share a video demo of issue replicating procedure
• Try to replicate the issue in our shared sample or share any issue reproducing sample(if possible)

Regards, 

Praveenkumar