SfDataGrid with frozen column is slow and makes the sfchart flickering

Question

Hi Syncfusion.I made a window with a sfdatagrid  and sfchart.  When I set the grid with frozen column, it slows the updating speed and makes flickering the chart's strip line. I attached sample project.  In this project, I set the FrozenColumnCount = "1" and it doesn't seem to normally update. (also filckers)When I changed it to "0", the updating speed is normal and flickering disappeared.Can you solve this problem? I need both FrozenColumn and Stripline.Attachment: FlickeringStripline_b2defdec.zip

Mohanram Anbukkarasu · Answer

Hi sungjin, 

Thanks for contacting Syncfusion support.  

We would like to let you know that, the reported blink occurs eventough the SfDataGrid is not added to the View. We have forwarded this the corresponding team. We will update with further details on July 13, 2021. We appreciate your patience until then. 

Regards, 
Mohanram A.

Yuvaraj Palanisamy · Answer

Hi Sungjin, 
 
We have checked the reported problem “Stripline has been flickered in live data update” has been reproduced at our end. Currently we are validating this and we will update you with complete details on or before 15th July 2021. We appreciate your patience until then. 
 
Regards, 
Yuvaraj.

Yuvaraj Palanisamy · Answer

Hi Sungjin,   
  
On further analysis of the reported problem“Stipline was flickered in chart live data update” was confirmed as an issue. The fix for the issue will be included in our weekly nuget release which is scheduled to roll out on 3rd August 2021. And we will share the bug tracking details on or before 20th July 2021. We appreciate your patience until then. 
 
Regards, 
Yuvaraj.

Yuvaraj Palanisamy · Answer

Hi Sungjin, 
 
We have logged the bug report for this and the fix will be included in our weekly nuget release which is scheduled to roll out on August 3rd 2021. We appreciate patience until then.  
 
You can now track the status of your request, review the proposed resolution timeline and contact us for any further inquiries through this link.      
    
https://www.syncfusion.com/feedback/27212/flickering-stripline-occurs-while-updating-real-time-data 
 
Note: The provided feedback link is private, and you need to login to view this feedback   
  
Regards, 
Yuvaraj.

Suyamburaja Jayakumar · Answer

Hi Sungjin, 
 
Sorry for the delay.   
    
Due to some automation test cases pending, we are not included the fix for the issue in today weekly NuGet release. We will include the fix in our upcoming volume-2 SP1 release which is expected to be rolled out by mid of August 2021.  
  
Regards,  
Suyamburaja J.

Yuvaraj Palanisamy · Answer

Hi Sungjin,  
   
Sorry for the inconvenience.  
   
Due to some technical hurdles, we are not included this fix for the issue “Stripline flicked in real time date update” in the Vol 2 SP1 release. And we will include the fix in our upcoming weekly nuget release which will be rolled out on 17th August 2021. Once we rolled out, we will let you know. Also, we have generated the patch for this fix with version 19.2.0.55, until then please use the below patch.   
   
Please find the patch from the below link: https://syncfusion.com/Installs/support/patch/19.2.0.55/1254551/F167097/SyncfusionPatch_19.2.0.55_1254551_8122021045525280_F167097.exe 
   
Please find the patch assemblies alone the below link: https://syncfusion.com/Installs/support/patch/19.2.0.55/1254551/F167097/SyncfusionPatch_19.2.0.55_1254551_8122021045525280_F167097.zip 
   
Please find the NuGet from the below location: https://syncfusion.com/Installs/support/patch/19.2.0.55/1254551/F167097/SyncfusionNuget_19.2.0.55_1254551_8122021045525280_F167097.zip 
   
Assembly Version: 19.2.0.55 
       
Disclaimer:     
    
Please note that we have created this patch for version 19.2.0.55 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.   
 
Before using the patch, please clear the cache. For more details, please refer below kb to clear the cache:  
https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache 
  
Regards, Yuvaraj.

Yuvaraj Palanisamy · Answer

Hi Sungjin, 
 
We are glad to announce that our weekly NuGet was rolled out and fix for the reported issue was included in the weekly NuGet. NuGet Version: 19.2.0.56We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

Regards, 
Yuvaraj